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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in North East, MD is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,264 reviews
5 stars
753
4 stars
288
3 stars
86
2 stars
38
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, many customers report poor service and long wait times.
Product Availability
Customers appreciate the variety of products available, but there are frequent complaints about items being out of stock.
Checkout Experience
Many customers express frustration with the self-checkout system and the lack of cashiers, leading to long wait times.
Staff Knowledge
While some staff members are noted for their knowledge and assistance, others are criticized for being unhelpful or uninformed.
Overall Satisfaction
Overall, customers have a mixed experience, with some praising the store for its selection and prices, while others express dissatisfaction with service and product issues.
- DSduane speckDec 26, 20255.0The go-to spot in Cecil County to get the best Christmas decorations.
- CCChantelDec 16, 20255.0Never disappoints
- CKCalvin KarschnerDec 7, 20251.0Tired of coming in here and fighting with a touch screen. If you can't hire cashiers just close the store. I can go to Home Depot. If i wanted to be a cashier i could have done that years ago.
- HMHeather MillerNov 18, 20255.0I want to thank Michelle in the appliance section for helping me today with the purchase of what at first was just my gas stove but I came back later to get a microwave too. She was patient, very helpful and just AWESOME. She helped pull out a stove so I could check the plug on it to make sure I had my electrical changed over correctly before the new stove came. She went the extra mile, thank you Michelle.
- BMBrian MooreNov 16, 20255.0Had what I needed. Veterans discount
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in North East, MD?
You can find appliances, bathroom supplies, building materials, tools, flooring, grills, outdoor furniture, garden tools, plumbing, lighting, and many more home improvement products.
What are the store hours for Lowe's Home Improvement in North East, MD?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours vary; for example, the store is closed on Thanksgiving Day and Christmas Day.
Does Lowe's in North East, MD offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to meet your convenience needs.
How can I return or exchange an item bought at Lowe's?
Most items can be returned within 90 days. Online orders can be returned by starting the process in your Order History, while in-store returns require proof of purchase at customer service.
How can I check my order status at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are also sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa credit cards.
Are installation services available at Lowe's in North East, MD?
Yes, Lowe's offers various installation services including appliances, flooring, blinds, cabinets, doors, roofing, HVAC, and more to assist your projects.
What nearby places can I visit near Lowe's Home Improvement in North East, MD?
Nearby you can visit North East Station shopping center, North East Library, and several dining options such as Ninos Pizza and Cuzino's Family Kitchen.
Are there locksmith services near Lowe's Home Improvement in North East?
Yes, Minute Key and minuteKEY locksmith services are located nearby for your key and lock needs, convenient if you need assistance during or after your Lowe's visit.
Is there a propane exchange service near Lowe's Home Improvement?
Yes, Blue Rhino Propane Exchange is nearby for propane supply needs, which is handy if you are purchasing grills or outdoor equipment at Lowe's.