Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a North East, MD Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,259 reviews
5 stars
748
4 stars
289
3 stars
86
2 stars
38
1 star
98
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report unprofessional behavior and long wait times for assistance.
Product Availability
Customers appreciate the variety and availability of products, but there are complaints about items being out of stock or not matching online inventory.
Delivery Issues
Several reviews highlight problems with delivery and installation services, including incorrect items delivered and poor communication regarding service.
Store Environment
The store is generally described as clean and well-organized, with ample parking, but some customers express frustration with employee behavior and lack of assistance.
Pricing and Value
Customers find prices to be competitive, but some express concerns over the quality of certain products and the value of services offered.
- HMHeather Miller5 days ago5.0I want to thank Michelle in the appliance section for helping me today with the purchase of what at first was just my gas stove but I came back later to get a microwave too. She was patient, very helpful and just AWESOME. She helped pull out a stove so I could check the plug on it to make sure I had my electrical changed over correctly before the new stove came. She went the extra mile, thank you Michelle.
- BMBrian MooreNov 16, 20255.0Had what I needed. Veterans discount
- YNYour NameNov 7, 20255.0One of your customer service reps his name Sean but he says he is new there and I can’t tell. He is doing an incredible job and extremely helpful. I will be returning for sure. Can’t overstate enough how nice of a young man he was.
- BBBryanNov 6, 20251.0Always an issue with this place. All Lowes. I as for specific electrical wire this time for under ground and I get indoor wire. Now I gotta drive back. Screw Lowe's
- 4S42 Karrots StableOct 21, 20254.0Great Selection, But Hard to Find Help Lowe’s has a huge variety of items — everything from plumbing parts to lumber and home improvement supplies. The downside is that it’s tough to find anyone available to help when you need it. If you’re good at finding things on your own and know what you’re looking for, you’ll probably love it. But if you need assistance or guidance, it can be frustrating.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in North East, MD?
You can find appliances, bathroom supplies, building materials, tools, flooring, grills, outdoor furniture, garden tools, plumbing, lighting, and many more home improvement products.
What are the store hours for Lowe's Home Improvement in North East, MD?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours vary; for example, the store is closed on Thanksgiving Day and Christmas Day.
Does Lowe's in North East, MD offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to meet your convenience needs.
How can I return or exchange an item bought at Lowe's?
Most items can be returned within 90 days. Online orders can be returned by starting the process in your Order History, while in-store returns require proof of purchase at customer service.
How can I check my order status at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are also sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa credit cards.
Are installation services available at Lowe's in North East, MD?
Yes, Lowe's offers various installation services including appliances, flooring, blinds, cabinets, doors, roofing, HVAC, and more to assist your projects.
What nearby places can I visit near Lowe's Home Improvement in North East, MD?
Nearby you can visit North East Station shopping center, North East Library, and several dining options such as Ninos Pizza and Cuzino's Family Kitchen.
Are there locksmith services near Lowe's Home Improvement in North East?
Yes, Minute Key and minuteKEY locksmith services are located nearby for your key and lock needs, convenient if you need assistance during or after your Lowe's visit.
Is there a propane exchange service near Lowe's Home Improvement?
Yes, Blue Rhino Propane Exchange is nearby for propane supply needs, which is handy if you are purchasing grills or outdoor equipment at Lowe's.