Brand Certified
Lowe's Home Improvement
4.0(1948 reviews)
Certified by Lowe's Home Improvement • Apr 26, 2026
Business Details
7710 Riverdale Road, New Carrollton, MD
20784, United States
Certified by Lowe's Home Improvement • Apr 26, 2026
(301) 918-6406
Certified by Lowe's Home Improvement • Apr 26, 2026
https://www.lowes.com/store/MD-New-Carrollton/1122
Certified by Lowe's Home Improvement • Apr 26, 2026
About
Certified by Lowe's Home Improvement • Apr 26, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in New Carrollton, MD, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Apr 26, 2026
Hours
Certified by Lowe's Home Improvement • Apr 26, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.0
1,948 reviews
5 stars
1,040
4 stars
387
3 stars
174
2 stars
84
1 star
263
- CCCrystal Champion5 days ago5.0Very easy and helpful
- ARAmora ReiApr 17, 20261.0Don't come here if you need assistance or have disabilities because there is no one around to help you. They cut off all the phones around 6:00 pm so nobody answers at customer service and nobody wants to answer at garden. I advise you to go either to Bowie or to go to Largo. There is a lot of help around willing to help you at those locations.
- MHMatt HamiltonApr 15, 20263.0Not enough people working here at check out and returns.
- KTKenny TApr 13, 20265.0Aaron and Rodolfo were great! They are the epitome of what customer service should be. It was a very busy and sunny day and the customers were packed in the garden center, but they facilitated everything with precision; loading customers cars, answering questions, etc. And made it so I could finish my flower beds before the rain. If they aren't managers, they should be. By far the best experience I've had at any Lowe's, Home depot or other garden center.
- TBThomas ByrdApr 4, 20261.0God help you if you need to contact customer service. A week following a defected item return of over $1,000, management neglected to confirm status of return and the return is not initiated.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in New Carrollton, MD?
You can find appliances, paint, patio furniture, home décor, tools, flooring, plumbing supplies, decking materials, grills, lumber, outdoor and gardening equipment, bathroom storage, and more at Lowe's.
What are the opening hours for Lowe's Home Improvement in New Carrollton, MD?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary and may include closures.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account, with email updates sent for status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payments.
What installation services does Lowe's provide?
Lowe's offers installation for appliances, cabinets, flooring, doors, windows, lighting, HVAC, roofing, decks, fences, and more to support your home improvement projects.
Are there recycling services available at Lowe's?
Yes, Lowe's provides electronics and battery recycling services for responsible disposal.
What nearby places can assist me with key and locksmith services when visiting Lowe's in New Carrollton?
Nearby minuteKEY and Minute Key offer key and locksmith services, which can be convenient if you need keys or lock assistance during your visit to Lowe's.
Where can I exchange propane tanks close to Lowe's Home Improvement?
Blue Rhino Propane Exchange is nearby where you can conveniently exchange your propane tanks when shopping at Lowe's.
What local dining options are available near Lowe's Home Improvement for a meal before or after shopping?
Wingstop and Pupuseria La Familiar are nearby restaurants offering fast food and Latin American cuisine, perfect for grabbing a meal near Lowe's store.
Brand Certified Facts from Lowe's Home Improvement
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Certified April 26, 2026Yext Knowledge Graph
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