Extra Space Storage

4.9
816 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 9810 Pulaski Hwy in Middle River, MD today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, personal access hour, RV parking, drive up climate controlled units, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
9810 Pulaski Hwy, Middle River, MD
21220, United States

Hours

Reviews

4.9
816 reviews
5 stars
762
4 stars
29
3 stars
6
2 stars
6
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight exceptional customer service, particularly praising staff members like Shannon and Chris for their helpfulness and professionalism.

Pricing Concerns

Several customers expressed dissatisfaction with significant price increases for storage units, feeling that the hikes were excessive and unfair.

Cleanliness and Maintenance

Customers consistently noted that the facilities are clean, well-maintained, and secure, contributing to a positive storage experience.

Staff Knowledge

Many reviews commend the staff for their knowledge and ability to assist customers with various storage needs, enhancing the overall service experience.

Positive Atmosphere

The overall vibe of the facility is described as friendly and welcoming, making customers feel comfortable and valued.
  • CF
    Chris Forrest
    2 days ago
    5.0
    Great customer service John at the Middle River location
  • YB
    Yelena Buchynsky
    Nov 12, 2025
    5.0
    Convenient location, good prices, easy access, easy check-in/check-out procedures. Recommend!
  • AL
    Adam Lowell
    Nov 11, 2025
    5.0
    John was very kind and helpful. Shannon was an expert and very helpful as well. Give them a raise.
  • OG
    Osney Gonzalez
    Nov 4, 2025
    5.0
    Great service and attention.
  • TG
    T Gandy
    Oct 22, 2025
    3.0
    Rented a large outside unit due to relocation. The initial pricing was fair and reasonable but the pricing subsequently increased by over 40%. Due to the shutdown experienced difficulties and advised the company i would be late. The penalty is over 20% of the rental rate. I understand they have bills to pay but this is ridiculous....defintely not renting from them again. The bait and increase is crazy. Im at fault here of course but humanity does garner repeat business in my opinion. Try somewhere else unless you are truly desperate.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.