Extra Space Storage

4.9
268 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 8501 Ardwick Ardmore Rd in Landover, MD today! Our large selection of storage units, drive up access, climate controlled units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
8501 Ardwick Ardmore Rd, Landover, MD
20785, United States

Hours

Reviews

4.9
268 reviews
5 stars
255
4 stars
8
3 stars
1
2 stars
1
1 star
3

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Andy and Denia, received high praise for their exceptional, friendly, and knowledgeable service.

Cleanliness

The facility is consistently noted as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Issues

Several customers expressed frustration over unexpected price increases and lack of transparency regarding rental rates.

Accessibility Concerns

Customers reported issues with accessibility, including broken elevators and locked staircases, which complicated moving in and out.
  • WW
    Wendell D. Washington
    Dec 30, 2025
    5.0
    My experience has been educational. They explained the process.
  • JJ
    Jada
    Dec 16, 2025
    3.0
    Very expensive. 3 price increases within 8 months. And hopefully when you move out of your unit you have better luck than I did. Imagine trying to move out of your Unit on the second floor with no way to access it because the elevators are down and all staircases are locked and the only way to unlock them is with key from customer service but you’re moving out at 7am and the customer service doesn’t come in until 9:30. Had to pay extra for the moving company. Whats the point of notifying yall in advance that I’m moving out if yall don’t have anyone on site to help. Someone should be on site at all times !! From the time customers are able to open the gates to the time it closes !
  • NC
    Nancy Castro
    Dec 11, 2025
    5.0
    I had an outstanding experience today thanks to Abel. I was feeling really stressed out because I had an issue with a stuck lock, but he went above and beyond to help me. His customer service was truly exceptional, patient, knowledgeable, and incredibly kind. Abel took the time to walk me through everything and made sure the problem was fully resolved. I’m so grateful for his help, and I truly appreciate the level of care he provided. Workers like Abel make all the difference! Highly recommend his service and this place!!
  • TM
    Teresa Moten
    Dec 10, 2025
    5.0
    We viewed the Extra Space storage units and are very impressed on how clean and bright the facility is as well as the professional service we received from Andy. He is extremely knowledgeable about the process and helped us figure out the best unit that would be a good fit for our needs. Our time touring and renting a unit was so much fun. Andy was very patient and answered our numerous questions and concerns. We felt like we were all family by the time we finished the process. Looking forward to a safe, clean, friendly and welcoming facility of staff (Andy) to store our items.
  • RR
    Righteous
    Dec 6, 2025
    5.0
    The Best interaction I have had in a long time very professional The young man Andy treated me with the upmost respect and kindness thank you young man…

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.