Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a La Plata, MD Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,467 reviews
5 stars
783
4 stars
369
3 stars
114
2 stars
55
1 star
146
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees are praised for being helpful and friendly, while others are criticized for being unresponsive or unhelpful.
Product Availability
Customers reported issues with stock levels and organization, with some items frequently out of stock.
Delivery Issues
Numerous complaints about delivery and installation services, including delays and poor communication.
Store Cleanliness
The store is generally noted to be clean and well-organized, contributing positively to the shopping experience.
Pricing Concerns
Some customers expressed frustration with pricing discrepancies between online and in-store prices.
- TPTonjala PondsNov 13, 20255.0I had an opportunity to meet the manager, Ms. Cynthia at Lowe's located in LaPlata, Maryland. She assisted my husband and I with scheduling a delivery for a new refrigerator. Ms. Cynthia was extremely pleasant and very professional during our visit. She exerted every effort to provide the details regarding our purchase and delivery. She extended superior customer service and should be commended for being an exemplary employee. It is my sincere opinion that she is indeed an asset to Lowe's Company.
- JSJeremy R. StinsonOct 17, 20253.0Generally, a good location to ship at - IF - you don't need assistance, which I typically don't. But the 1 or 2 times when I needed something to pulled from overhead, etc... There's no one willing to help. This latest instance, I went to customer service and asked that an announcement be made to send someone to aisle 5...she did that. No one came. I flagged down an associate and repeated my request for assistance, he said he'd be right back. 15min later, he never did. I asked one more associate, who answered that he would get someone. He did not. After over half an hour waiting - I left. The store was not busy in the least.
- CPChaz PuglieseOct 13, 20254.0Not the best for organization (kinda par for the course with any Lowes) and didnt have everything I needed
- RBRobin Beaty BoisseauOct 11, 20255.0Great customer service - La plata location
- DRDavid RaymundoOct 9, 20254.0good store to buy material and Good price
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in La Plata, MD?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, paint, tools, plumbing essentials, outdoor and gardening equipment, kitchen remodeling supplies, and more.
What are the store hours for Lowe's Home Improvement in La Plata?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary.
Does Lowe's in La Plata offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery options for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates are also sent if your order status changes.
What payment methods are accepted at Lowe's La Plata?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Does Lowe's provide installation and assembly services?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinets, lighting, doors, and much more, as well as assembly services.
Are there any nearby places to grab a meal after shopping at Lowe's La Plata?
Yes, nearby dining options include Salsitas Grill (Tex-Mex and Mexican cuisine), Il Gusto Ristorante (Italian), Pizza Hut, Bollywood Masala La Plata (Indian), IHOP (American breakfast), and Pardon My Cheesesteak.
Where can I find key and locksmith services near Lowe's La Plata?
Minute Key and KeyMe Locksmiths are nearby options for key and lock services conveniently located close to Lowe's.
Are there any nearby grocery or convenience stores near Lowe's?
Yes, ALDI USA is a nearby grocery store where customers can shop for food and essentials before or after visiting Lowe's.
What other services or amenities are available near Lowe's Home Improvement in La Plata?
Nearby amenities include First National Bank ATM for banking needs, Bayou Girl Drink Factory bar, and various beauty and health services such as Ka'Mor Beauty, Hair Cuttery, La Plata Nails Spa, and Neibauer Dental Care.