Store your belongings at Extra Space Storage on 4950 Nicholson Ct in Kensington, MD today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, military discount, wide drive isles, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Jesse and Khin received high praise for their professionalism, helpfulness, and friendly demeanor, contributing to a positive customer experience.
Facility Issues
Multiple reviews highlighted significant cleanliness and maintenance issues, including rodent infestations, humidity problems, and broken lighting.
Pricing Concerns
Customers expressed dissatisfaction with frequent price increases and felt that the value for money was lacking, especially given the facility's condition.
Overall Experience
While many customers appreciated the staff's assistance and service, the overall experience was marred by facility-related complaints.
TL
Timothy Nesbitt (LumberjackT)
1 day ago
5.0
I love extra space storage in how the employees really care about customers needs for amount of space needed to accommodate for any type of situation whether it's short term or long term storage rental. I would recommend extra space storage to any one who needs to have somewhere to store things. Thanks, Timothy.
SP
Shelley Potter
2 days ago
4.0
Jesse is very nice and helpful, but the storage unit constantly goes up in price.
SL
Simone Laws
4 days ago
5.0
Jesse was incredibly helpful and polite over the phone! Great to work with and resolved any issue with a positive attitude.
FT
Fern Tensuan
4 days ago
5.0
Storage facility is secure. Carts, parking, and elevator always available. Staff helpful with rates.
SG
Sabra Gelfond
Oct 31, 2025
5.0
Jesse was such a tremendous help and connected me w a mover quickly. Really went above and beyond. I was going to move to another storage unit but may stay because of his excellent service!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Kensington, North Bethesda, Garrett Park, Holiday Park, and more!
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the gate access hours for Extra Space Storage in Kensington?
The gate hours are from 6:00 AM to 10:00 PM every day, allowing you to access your storage unit during these times.
When is the Extra Space Storage office open for customer assistance?
The office is open Monday through Friday from 9:30 AM to 6:00 PM, and on Saturday from 9:00 AM to 5:30 PM. The office is closed on Sundays and major holidays.
What types of storage units does Extra Space Storage offer?
Extra Space Storage offers a large selection including climate-controlled units, drive-up units, indoor units, and non-climate-controlled options to suit your needs.
Does Extra Space Storage provide moving and packing supplies?
Yes, they offer a variety of moving and packing supplies, including boxes, which can be purchased online or at the facility.
Are there any discounts available for military personnel at Extra Space Storage?
Yes, Extra Space Storage offers a military discount to qualifying customers.
Can I pay for my storage unit with credit or debit cards at Extra Space Storage?
Yes, multiple payment options are accepted including American Express, Visa, Mastercard, Discover, Apple Pay, cash, and check.
Is Extra Space Storage in Kensington accessible for people with disabilities?
Yes, the facility is ADA compliant and includes features such as elevator access and wide drive aisles to accommodate accessibility needs.
What nearby storage facilities are close to Extra Space Storage in Kensington?
Nearby storage facilities include White Flint Self Storage and Self Storage Plus, providing additional options for your storage needs.
What nearby fitness and gym options are available around Extra Space Storage?
Nearby fitness options include Flexpods gym, 3D Xplosive Performance boot camp, North Bethesda Fit Body Boot Camp, NoBe Fitlab, Planet Fitness, Retro Fitness, and Team Eckenrode gym facilities.
Are there pet care services near Extra Space Storage in Kensington?
Yes, nearby pet care services include Paw by Paw Dog Training, Police Security Narcotics and Explosive Detection Dogs, Banfield Pet Hospital, and PetSmart for pet supplies and services.