Extra Space Storage

4.8
968 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 4950 Nicholson Ct in Kensington, MD today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, military discount, wide drive isles, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
4950 Nicholson Ct, Kensington, MD
20895, United States

Hours

Reviews

4.8
968 reviews
5 stars
884
4 stars
51
3 stars
8
2 stars
9
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Jesse and Khin received high praise for their professionalism, helpfulness, and friendly demeanor, contributing to a positive customer experience.

Facility Issues

Multiple reviews highlighted significant cleanliness and maintenance issues, including rodent infestations, humidity problems, and broken lighting.

Pricing Concerns

Customers expressed dissatisfaction with frequent price increases and felt that the value for money was lacking, especially given the facility's condition.

Overall Experience

While many customers appreciated the staff's assistance and service, the overall experience was marred by facility-related complaints.
  • TL
    Timothy Nesbitt (LumberjackT)
    1 day ago
    5.0
    I love extra space storage in how the employees really care about customers needs for amount of space needed to accommodate for any type of situation whether it's short term or long term storage rental. I would recommend extra space storage to any one who needs to have somewhere to store things. Thanks, Timothy.
  • SP
    Shelley Potter
    2 days ago
    4.0
    Jesse is very nice and helpful, but the storage unit constantly goes up in price.
  • SL
    Simone Laws
    4 days ago
    5.0
    Jesse was incredibly helpful and polite over the phone! Great to work with and resolved any issue with a positive attitude.
  • FT
    Fern Tensuan
    4 days ago
    5.0
    Storage facility is secure. Carts, parking, and elevator always available. Staff helpful with rates.
  • SG
    Sabra Gelfond
    Oct 31, 2025
    5.0
    Jesse was such a tremendous help and connected me w a mover quickly. Really went above and beyond. I was going to move to another storage unit but may stay because of his excellent service!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.