Business Details
About
Carpet Cleaning ServiceCarpet InstallerCarpet Repair ServiceCarpet StoreFloor Refinishing ServiceFlooring ContractorFlooring StoreWood Floor Installation ServiceFire & Water Damage RestorationWater Damage Restoration
Ayoub N&H is the name that has been trusted by Kensington and Silver Spring homeowners and businesses for over 30 years for their floor-covering cleaning and replacement needs. Our commitment to excellent customer service, convenience and quality is truly what makes our company stand out. With responsive staff and status updates every step of the way it's clear to see how Ayoub N&H will make your experience easy.
Details
- Requires appointmentNot available
- Onsite servicesAvailable
- Free parking lotAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.9
994 reviews
5 stars
925
4 stars
39
3 stars3
2 stars8
1 star
19
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the professionalism, courtesy, and efficiency of the staff, highlighting excellent service from initial contact to job completion.
Cleaning Results
Many reviews noted that rugs and carpets were returned looking like new, with effective stain removal and high-quality cleaning.
Communication
The business received positive feedback for clear communication regarding scheduling, service updates, and follow-ups, enhancing the overall customer experience.
Customer Satisfaction
Overall, customers expressed high levels of satisfaction with their experiences, often mentioning repeat business and recommendations to others.
Pricing and Value
While some customers found the services to be on the pricier side, many felt that the quality of work justified the cost, indicating a good value for the services provided.
- KRKatelyn Ritchie5 days ago5.0I had an amazing experience getting my rugs cleaned with Ayoub N&H! Super thorough and answered all my questions over the phone. Coordinated pickup and delivery seamlessly with text updates along the way, and great overall customer service. Great value for the quality of work that was done on my 4 rugs- they look brand new! I will definitely use them again!
- DMDazia MitchellNov 13, 20255.0Ayoub N&H carpet is a great company. The company I work for use Ayoub for our carpets cleaners and they did not disappoint. Ray and his partner worked very efficiently and were very professional. They picked up, delivered and placed our carpets back in the original spots the were in. They got the stains out of our carpets and made them look brand new. We are very happy with the work they did and grateful for the workers like Ray and his partner for helping us.
- LFLinda FrangioniNov 7, 20254.0I got a little confused with pricing, but they did any excellent job on all 3 rugs. The price was reasonable. I had one with a really bad stain and I would say they got 90% of it out. I new from the start it might be a problem, they even cleaned them twice. I have several more rugs to get cleaned in the further and I will use them. Very prompt and keep you update ion everything.
- HMHannah H. MotleyNov 6, 20251.0Not great for fine rugs also not a detail oriented place. Beyond the cleaning, I purchased a pad from them and they made it the same size as the rug including the fringe. One can only imagine my frustration after carting my infant and the rug back and forth to Kensington only to come home and realize the pad showed through on both sides of the rug… Not a quality shop. Be warned.
- JDJeff DJNov 4, 20255.0Put down a 500 sq ft floating floor onto an existing original hardwood floor of a 1920s rowhouse.(excessive scratches too deep to remove) We chose the material (engineered wood click-lock plus a particular underlayment) based on sustainability guidance from Amicus Green Building Center, and they took care of the rest. Really easy to communicate with and work with, specifically good at fitting into larger projects involving other vendors.. We were able to schedule a start the day after painting, and even while the level above was being painted. (Thus getting our place ready for showing within a tight timeframe) Nice work with details like shoe molding on a rounded stair base. We recommend them for sustainable sourcing and work approach, top notch competence, good organizing, ease of coordination, and competitive pricing.
Frequently Asked Questions About Ayoub N&H® Carpet
What services does Ayoub N&H® Carpet provide?
Ayoub N&H® Carpet offers floor-covering cleaning, replacement, carpet repair, floor refinishing, water and fire damage restoration, and wood floor installation services.
Where is Ayoub N&H® Carpet located?
Ayoub N&H® Carpet is located at 10516 Metropolitan Ave., Kensington, MD 20895, USA.
What are the operating hours of Ayoub N&H® Carpet?
The business hours are Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:30 AM to 3:00 PM, and it is closed on Sundays.
How can I contact Ayoub N&H® Carpet?
You can reach them by phone at +1 301-615-4735 or via email at info@AyoubNH.com.
Does Ayoub N&H® Carpet offer wheelchair accessible services and facilities?
Yes, they have wheelchair accessible seating and restrooms, including unisex restrooms.
Do I need to make an appointment to use Ayoub N&H® Carpet's services?
No appointment is required to use their services.
What payment methods are accepted at Ayoub N&H® Carpet?
They accept American Express, Cash, Check, Discover, Financing options, MasterCard, and Visa.
Are there parking facilities available at Ayoub N&H® Carpet?
Yes, they offer free parking lot facilities for their customers.
What nearby train stations can help me reach Ayoub N&H® Carpet?
You can access Ayoub N&H® Carpet via nearby train stations such as MARC-Kensington, Kensington MARC Station, and Kensington station (Maryland).
What are some nearby places I can visit before or after my appointment at Ayoub N&H® Carpet?
You may want to visit Kensington Farmer's Market for fresh produce, Howard Avenue Park for outdoor activities, or explore art galleries like Chesapeake Framing Company and The Chesapeake Framing Company nearby.
Where can I find services related to carpet and flooring near Ayoub N&H® Carpet?
Nearby, Ayoub N&H Hardwood offers carpet cleaning, carpet store, and damage restoration services complementing Ayoub N&H® Carpet's offerings.