Extra Space Storage

4.9
460 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1308 Dorsey Rd in Hanover, MD today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1308 Dorsey Rd, Hanover, MD
21076, United States

Hours

Reviews

4.9
460 reviews
5 stars
446
4 stars
8
3 stars
2
2 stars
1
1 star
3

What are people saying?

AI-generated from recent customer reviews

Customer Service

Lusia received numerous accolades for her exceptional customer service, being described as friendly, helpful, and attentive.

Cleanliness

The facility is consistently noted for being clean, well-maintained, and secure, contributing to a positive customer experience.

Accessibility

Customers appreciated the easy access to the facility and the convenience of the location.

Pricing Concerns

Some customers expressed dissatisfaction with frequent price increases, indicating a need for more transparency in pricing.

Overall Experience

The majority of reviews reflect a high level of satisfaction with the overall experience at the storage facility.
  • EA
    Elizabeth Ayscue
    Nov 9, 2025
    1.0
    Shady business dealings. Wanted to raise my rent like $35 with a little over a month's notice. My rate has been the same for over a year as I negotiated it down again. I tried to get it down and the "best" they could do was charging me like an extra $20 a month. They extort people and offer false offers that are for a limited time.. They say you " sign a contract" knowing that your rent can be raised, but they are shady and there should be a government cap on scams like this. When I got the rent raise guess what I did? Immediately scheduled a move out. Shady con artists.
  • DW
    Darrius Williams
    Nov 5, 2025
    5.0
    Ms.Lusia is so wonderful she’s very respectful and helpful thank you so much I’ll always come back if your here.
  • CL
    Cheryl Lentz
    Nov 4, 2025
    5.0
    Lydia helped me with storage today and was very professional and friendly. It made moving things a joy with her friendly attitude. Professional customer service was performed her today 😊
  • MK
    Michael Kester
    Nov 1, 2025
    5.0
    Lusia at this storage unit was very help and responsive for a problem with our door. She was so pleasant and happy. Gotham’s!
  • TT
    Tiff
    Nov 1, 2025
    5.0
    Lusia is great to work with! She helped to answer our questions in a timely fashion. The facility is always clean and tended to, there are bathrooms on site, and the building is secure which makes me feel safe.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.