Extra Space Storage

4.9
930 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 7492 New Ridge Rd in Hanover, MD today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, covered loading bay, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, golf carts available, kiosk, military discount, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
7492 New Ridge Rd, Hanover, MD
21076, United States

Hours

Reviews

4.9
930 reviews
5 stars
874
4 stars
29
3 stars
5
2 stars
4
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and professional, with particular mentions of Bill, Jay, and Ariana.

Cleanliness

The facility is frequently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Ease of Process

Many reviews highlighted the quick and easy process for renting units, with efficient service and clear communication from staff.

Pricing Concerns

Some customers expressed dissatisfaction with sudden price increases after initial rental periods, indicating a need for transparency in pricing.

Overall Experience

Overall, customers reported positive experiences and recommended the facility, noting the combination of good service, cleanliness, and convenience.
  • JJ
    Jake
    2 days ago
    5.0
    The staff is great never once have I had an issue even with new management always greeted with a smile and I feel my concerns are heard and taken care of. Thank you for providing with a 10/10 customer service
  • MT
    M Timpone
    4 days ago
    1.0
    Was a customer for 6 years and now that a new general manager took over and SHE knew I work out of the country NOW she sells my amount do to a collection agency. This is bad business when I was in constant contact with the property. I would give zero stars if I could do to finding rat droppings in unit through the years and put my own traps in
  • DB
    Dategan Benissan
    Oct 30, 2025
    5.0
    Erina was great She deserves the employee of rhe year.
  • DD
    Derek
    Oct 25, 2025
    5.0
    Helpful staff and very accommodating. The location is great and the storage spaces are clean and easy to access
  • BB
    Bear
    Oct 25, 2025
    5.0
    Excellent customer service. I really appreciate all the help from Ariana. She made everything quick and easy for me. Very clean units also

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.