Business Details
About
Swimming Pool Supply StoreSwimming Pool ContractorHot Tub Store
Flohr Pools is your go-to swimming pool and hot tub builder and service provider in Pennsylvania, Maryland, West Virginia, and Virginia. We pride ourselves on quality construction, reliable service, and exceptional customer care. Specializing in inground vinyl liner and fiberglass pools, we create custom backyard poolscapes to suit your needs and budget. Our extensive selection includes hot tubs, above-ground pools, and accessories from brands like Doughboy. Our expert technicians offer comprehensive services including maintenance, equipment repair, and vinyl liner replacements with top-notch options from Garrett Swimming Pool Liners.
Location
Hours
Reviews
4.7
212 reviews
5 stars
185
4 stars
10
3 stars
8
2 stars2
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Brian and Jordan, for their exceptional service, knowledge, and willingness to assist with questions and concerns.
Product Quality
Many reviews highlighted satisfaction with the quality of hot tubs and pools purchased, noting that they exceeded expectations.
Installation Experience
The installation teams received positive feedback for their professionalism, efficiency, and thoroughness during the setup process.
Follow-Up Support
Customers appreciated the ongoing support and follow-up from staff after the purchase, ensuring they felt comfortable with their new products.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, particularly for chemicals, indicating that they found them to be significantly higher than competitors.
- MJMichael JanneyDec 22, 20255.0Brian was exceptional during the purchase and delivery of our hot tub. We look forward to enjoying it for years to come!
- BTBryan TingleNov 28, 20255.0Flohr pools has been very easy to work with, have answered all my questions from the simplest and most straight forward to the questions a first time owner. Brian has made himself available for all my questions and with his expertise has guided me through my first winterizing. The best part is his understanding and never making you think your question is to small to take the time. I am very appreciative for the all the help and knowledge he's already shared with me. I would recommend Flohr to anyone.
- JNJonathan NussNov 6, 20255.0I wanted to share my experience with Brian and the rest of the staff at Flohr Pools in Hagerstown. They have proven to be extremely professional in helping me purchase and install our new hot tub and design our swimming pool. In my experience, they are the best pool and spa company in Western Maryland with a great line of products and staffed by helpful people.
- MMMargie McBurneySep 20, 20255.0The crew of Steve, Shane Brad and Adam did an excellent job with my pool repair. They left everything well cleaned up. Margaret M.
- LRLinda RennerSep 3, 20255.0Brian in the Hagerstown has been so wonderful with any of my needs on what to do and how to do. Had a salt water above the ground that rusted out from another company and Brian sold me and worked me thru a system that works really Fantastic for my needs. Thank you so much Brian you are fantastic plus you listen and understand your customers wants and needs in their yard and what pumps and filters the need that they can do theirselves Thank you so much for making my pool again !
Frequently Asked Questions About Flohr Pools, Inc.
What services does Flohr Pools, Inc. offer for pool maintenance?
Flohr Pools, Inc. offers regular pool and hot tub service and maintenance, scheduled pool cleanings, equipment repair and replacement, vinyl liner replacement, pool openings and closings, water testing, and chemical balancing.
What types of pools does Flohr Pools, Inc. specialize in?
Flohr Pools, Inc. specializes in custom inground vinyl liner and fiberglass pool construction, as well as above-ground pool sales.
Which pool and spa brands are available at Flohr Pools, Inc.?
Brands available include Doughboy Pools, Hot Spring Spas, Caldera Spas, Freeflow Spas, Tylo Saunas, Endless Pools, Latham Pools, and Loop Loc.
Where is Flohr Pools, Inc. located and what are their business hours?
Flohr Pools, Inc. is located at 1406 Oak Ridge Place, Hagerstown, MD 21740. They are open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 3:00 PM, and closed on Sundays.
How can customers contact Flohr Pools, Inc.?
Customers can reach Flohr Pools, Inc. by phone at +1 301-791-3400 or email at poc@flohrpools.com.
What associations is Flohr Pools, Inc. a member of?
Flohr Pools, Inc. is associated with CBP - Certified Building Professional, Home Builders Association (HBA), and the Northeast Spa & Pool Association (NESPA).
Are there any nearby places where customers can visit or grab a bite after shopping at Flohr Pools, Inc.?
Yes, customers can visit The Snack Shack at the Barking Frog, a nearby bar and pub, or POP POP's Kettle Corn, an American restaurant and food truck for snacks.
Is there a nearby ice cream shop customers can enjoy near Flohr Pools, Inc.?
Yes, The Meadows Original Frozen Custard and Meadow's Frozen Custard are nearby ice cream and frozen yogurt shops where customers can enjoy a treat before or after visiting Flohr Pools, Inc.
Can customers combine a visit to Flohr Pools with nearby hair or beauty salons?
Absolutely, there are several nearby beauty salons such as Shear Expressions Hair Design, Luna Beauty Boutique, Beauty Trip with Mar, Blondy and Company, and South End Barber Shop for customers interested in hair or beauty services.
Does Flohr Pools, Inc. have an online presence where customers can see their work or get updates?
Yes, customers can visit their website at https://flohrpools.com/, check their Pinterest at https://www.pinterest.com/flohrpoolsinc/, YouTube channel at https://www.youtube.com/@flohrpools8687, Facebook page, and follow them on Instagram under @flohr_pools.