Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Glen Burnie, MD Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Feedback on customer service is mixed, with some praising helpful and friendly staff, while others report rude or unhelpful interactions.
Product Availability
Customers frequently mention issues with stock levels and product availability, often needing to visit multiple locations to find what they need.
Store Cleanliness
Many reviews highlight the store's cleanliness and organization, contributing to a pleasant shopping experience.
Pricing Issues
Several customers expressed frustration over pricing discrepancies and unclear return policies, particularly regarding clearance items.
Staff Knowledge
While some employees are noted for their knowledge and helpfulness, others are criticized for lacking product knowledge and being preoccupied with personal conversations.
LB
Lucia Burrell
2 days ago
5.0
Gardner's Center. Flowers
DI
Diane Irvin
Nov 12, 2025
5.0
Went to get paint for the walls in the bedroom
DS
Dan Smith
Nov 10, 2025
5.0
Clean isles, feels like a well put together store. Management is doing something right. Compared to the cluttered mess HD’s are lately.
JB
Joe Bourne
Nov 3, 2025
3.0
Good material selection
JD
Jeanna Dickinson
Oct 22, 2025
2.0
As much as they have merchandise on the shelves and store looks to maintained the items are almost always plugged on the pegs and shelves....meaning they just stuff any item into the open spaces and 90% of the time are NOT THE PRICE POSTED IN the spaces they are in!! Technically they are supposed to HONOR those posted prices as THEY are the ones who stocked those items which they DO NOT DO!! Get yourself together people!! Learn how to do the job correctly as this is an on going issue...and before anyone says anything yes I work in a retail store myself and yes I know the way things are in this field! So do your job properly the first time and you wont have aggravated customers who DO NOT WANT to shop there! I prefer HOME DEPOT as they HONOR the shelf posted prices when they have mishaps such as these!!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Glen Burnie offer?
Lowe's offers a wide range of products including paint, patio furniture, tools, flooring, appliances, plumbing supplies, lumber, grills, garden equipment, and more. They also provide installation services such as appliance installation, flooring installation, and more.
What are the store hours for Lowe's Home Improvement in Glen Burnie?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours vary; for example, it's closed on November 27, 2025, and Christmas Day, December 25, 2025.
Does Lowe's Home Improvement offer in-store pickup and delivery?
Yes, Lowe's supports both in-store pickup and delivery services for customers.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if the status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment methods.
Are there any nearby places where I can grab a meal before or after shopping at Lowe's?
Yes, nearby eateries include Jersey Mike's Subs, Bob Evans, Starbucks, First Watch - Glen Burnie, Chipotle Mexican Grill, MOD Pizza, Taco Bell, and honeygrow, all within easy reach of Lowe's.
What nearby services can help if I need locksmith assistance near Lowe's?
MinuteKEY and Minute Key locksmith services are located nearby and can assist with key and lock needs while you shop at Lowe's.
Are there places near Lowe's where I can buy flooring and home improvement supplies?
Yes, ShowCase of Floors and Carpet Palace I are nearby stores specializing in flooring and home improvement products that complement what Lowe's offers.
What should I do if I want to return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For Lowes.com purchases, start a return online before shipping back. In-store returns require proof of purchase at the customer service desk.
Does Lowe's provide services for installation and assembly?
Yes, Lowe's offers onsite services including installation of appliances, flooring, cabinets, doors, windows, and more, as well as assembly services.