Rent To Own StoreFurniture Rental ServiceAppliance Rental ServiceElectronics StoreComputer RentalAaron's Inc
Visit our Aaron's store located at 585 E Ordnance Rd Ste E, Glen Burnie, MD, to shop the latest deals on rent to own furniture, washers & dryers, refrigerators, TVs, mattresses, and more with affordable monthly payments. Renting to own with Aaron's is a budget-friendly way to make your space feel like home. Even if your credit isn't the best, Aaron's offers approvals when other stores won't. Renting to own is not credit, and when you rent to own, you avoid large upfront payments by making affordable monthly payments instead. On most products, you can choose a lease ownership plan of 12 months, 18 months, or even 24 months. We want you to choose the best lease ownership plan for you
My experience with this store has been extremely disappointing, and I want to be very clear: the customer service here is completely unacceptable. The staff at this location show little to no willingness to help customers, especially those going through real-life hardships. Instead of offering empathy, understanding, or even basic professionalism, they give off an attitude that makes customers feel like they are a burden for simply asking for support.
What’s even more troubling is that during difficult periods such as government shutdowns when people are genuinely struggling and dealing with financial uncertainty through no fault of their own, this store does absolutely nothing to make the situation easier. They show no flexibility, no compassion, and no interest in understanding what customers are dealing with. A business should want to work with people, especially during times of crisis, but this store acts like life circumstances don’t matter at all.
Customer service is supposed to be about helping people, not shutting them down with cold, dismissive behavior. The staff at this location seem more focused on enforcing rigid policies than actually providing solutions or support. There is no effort to accommodate customers, no attempt to listen, and no sense of urgency to do what’s right. Instead, the overall environment feels unwelcoming, uncaring, and completely out of touch with the reality that people face today.
It is extremely disappointing to see a store that relies on customer loyalty show so little respect for the very people who keep them in business. When someone is dealing with hardship, the least a store can do is show understanding, but this location has failed in every possible way. Their inability to provide meaningful customer service especially during critical and stressful moments shows a serious problem in their management, training, and overall values.
This store needs major improvement. They need better training, better leadership, and above all, a better understanding of how to treat people. Until they learn how to provide real customer service with compassion and respect, I cannot recommend this location to anyone.
GR
Golden RRB
Aug 5, 2018
5.0
Customer Rep. who helped me was very nice and explained all documents to me. Glad I made the choice to start a contract with them...
LW
Lisa W
Jun 17, 2018
4.0
I've had business w them before and their great to work with. Dante is the best!!!
PH
Pedro Hernandez
Jan 28, 2017
1.0
Horrible place.. Read carefully the prices ..my wife and me we just done paying for 55"tv and we decide to get a computer the prices was very high and we notice that..one of the employees told us the store can match the price just bring proofs.. Aaron's computer prices 700$ Amazon same computer 400$ ..manager told us he can't match the price because Amazon computer is new and Aaron's computer is used.. That was the stupid answer I ever hear.. OK same computer used from Amazon 300$ and not prices match yet... So I hope people is reading this..because basically Aaron's it's not matching the prices but also you have to pay double the price for used items ..open your eyes people Aaron is doing fraud with his match the price's that is false advertising and a federal law..
Leasing to own from Aaron’s can be a great way to get what you want right now. We offer a simple lease program where you make periodic renewal payments, and if you make all of the lease renewal payments or complete an early purchase option, you will own the merchandise. Leasing is a convenient way to get the items you want without a big upfront payment, using credit, or making a long-term commitment. Aaron’s offers a great selection of name brand products, with affordable payments and flexible choices on how to own your merchandise. Aaron’s provides a rental purchase agreement, lease purchase agreement, consumer rental purchase agreement, rent to own agreement, lease agreement with an option to purchase, or lease as applicable by state. It is not a loan, credit, or financing. While no credit history is required for Aaron’s different digital approval processes, we do obtain information from consumer reporting agencies in connection with your lease application.You will not own the leased merchandise or acquire ownership rights unless you make all your lease renewal payments or exercise an early purchase option. Not all applicants are approved.
What is the process? How do I get started?
Complete an application online at Aarons.com if you would like to shop and lease online, or, if you prefer to shop in store, you can either complete an application in the store or at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store.
What do I need to apply?
When you apply online at Aarons.com you may be asked for the following:
• Name and contact information (address/phone)
• Residence information
• SSN
• Government issued ID
• Income information
• References contact information, if applicable
To apply in-store or find out your in-store Leasing Power™ at apply.aarons.com you may be asked for the following:
• Name and contact information (address/phone)
• SSN
• Government issued ID
• Income information
• Residence Information
• References contact information, if applicable
How long will it take for my item to arrive?
Delivery times vary based on the merchandise selected. The expected delivery time will be displayed during the checkout process. If you have already completed your order, you can find the expected delivery time on the "Aaron's Order Confirmation email".
How will my merchandise be delivered?
Your local store will call you to schedule your free delivery of your merchandise at a time that’s convenient for you.
Can I track the delivery of my item?
After completing your order, we will send you a confirmation email titled "Aaron's Order Confirmation". At the top of that email is a blue "Track Order" button. If you have additional questions, please contact us at 1-888-333-3785.
Will Aaron’s move my merchandise?
Yes! While you are leasing from Aaron’s we will move your merchandise for you provided you are moving within 15 miles of your current residence.
What forms of payment do you accept?
Aaron's accepts cash, checks, money orders, and all major credit cards at most locations.
How does Aaron's Low Price Guarantee work?
If you are ever shopping and see that one of our local competitors has a lease to own deal that's lower than Aaron's, we'll be happy to offer our Low Price Guarantee. Our Low Price Guarantee promises that we'll meet or beat any local rent to own competitor's advertised total cost of lease ownership on the same item or we'll give you $100 in cash! †
What is meant by “no credit needed?”
“No Credit Needed” means that you don’t necessarily need to have any established credit history to be approved for a lease. We do check credit sources; however, we look at many other data points to make a final decision, and we regularly approve customers that other stores won’t, including customers with less than perfect credit or very little credit history.
Do I have to have a local store?
Yes, online leasing is not available in all areas. Your delivery address must be within 30 miles of a participating Aaron's store. To find your local store, please visit our Store Locator. Unfortunately, there are a few areas that we are unable to service. We rely on our stores to make your leasing experience personal and reliable. If there is not a store in your area, we could not provide the red-carpet service that you deserve.
What is Aaron's return policy?
Once your item has been delivered, you can contact your local store to schedule a time for return or pick-up as stated in your agreement. However, you will not receive a refund. But don’t forget about our lifetime reinstatement benefit; you can restart your lease anytime you like on the same or comparable value merchandise (excludes lawn equipment). See a store associate for complete details.
What is Aaron’s EZPay?
EZPay is an automatic payment system where your renewal payment is automatically paid each month, on the date you select, using your debit or credit card, so you never have to worry about missing a payment again. See your local store to sign up.
What is Aaron’s Club?
Aaron's Club is a convenient membership program that protects your lease and gives you great discounts on restaurants, shopping, health and wellness programs and more! Learn more here.
Where is Aaron's Glen Burnie store located?
Aaron's Glen Burnie store is located at 585 E Ordnance Rd Ste E, Glen Burnie, MD 21060.
What products can I rent to own at Aaron's Glen Burnie?
You can rent to own furniture such as bedroom, living room, dining room, kids, and office furniture, as well as appliances like washers, dryers, refrigerators, electronics including TVs, computers, and gaming systems.
How does the lease to own program work at Aaron's?
You make periodic renewal payments on leased items, and if all payments or early purchase option is completed, you own the merchandise. It's not a loan or credit, and approvals are given even with less-than-perfect credit.
What are the store hours for Aaron's in Glen Burnie?
Aaron's is open Monday through Thursday from 10:00 AM to 7:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and closed on Sundays.
What payment methods does Aaron's accept?
Aaron's accepts cash, checks, money orders, and all major credit cards at most locations.
Does Aaron's offer delivery services?
Yes, Aaron's Glen Burnie offers free delivery service arranged by your local store, including same day delivery, in-store and curbside pickup options.
Can Aaron's move my items if I change residences?
Yes, Aaron's will move your merchandise for you if you are moving within 15 miles of your current residence.
What nearby stores can I visit while shopping at Aaron's Glen Burnie?
Nearby stores include Lumber Liquidators, Inc., Party City, Staples, The Home Depot, and Costco, offering flooring, party supplies, office equipment, home improvement, and wholesale goods respectively.
What nearby recreational places are close to Aaron's Glen Burnie?
Get Air Trampoline Park and Get Air Glen Burnie gym are nearby, perfect for some fun or exercise before or after your shopping trip to Aaron's.
Are there nearby services like pet care or salons near Aaron's Glen Burnie?
Yes, nearby you can find US Nail and Spa and U.S. Nails & Spa for beauty treatments, as well as PetSmart and Banfield Pet Hospital for pet care services.
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