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Store your belongings at Extra Space Storage on 13200 Wisteria Dr in Germantown, MD today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, personal access hour, RV parking, golf carts available, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
1,318 reviews
5 stars
1,251
4 stars
45
3 stars6
2 stars5
1 star11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Chris and Lucky, for their exceptional service, friendliness, and professionalism.
Facility Quality
The storage facility is noted for being clean, secure, and well-maintained, contributing to a positive customer experience.
Ease of Process
Many reviews highlighted the quick and easy process of renting a unit, with staff providing thorough explanations and assistance.
Communication
Customers appreciated the proactive communication from staff, including follow-up calls to ensure satisfaction and clarity.
Overall Satisfaction
Overall, customers expressed high satisfaction with their experiences, often recommending the facility to others.
- BGBeatrice Gray3 days ago5.0Nice people at extra space storage. I had forgotten my gate code and Lucky helped me set up my app to make sure I always have it. Never any issues with my space and most importantly always safe and clean. Great service
- C0Charles 01Nov 14, 20255.0I had an excellent experience with this storage company, and I want to highlight the outstanding customer service I received from Lucky. From the moment I arrived, he was friendly, patient, and extremely professional. He took the time to explain everything clearly, helped me choose the right storage unit, and made the entire process smooth and stress-free.
- JCJessica Eleazar CoxNov 9, 20251.0I feel unhappy renting again because I have rented in the past and this time the experience has been very daunting. It seems so uncomfortable and I've been uneasy renting from this facility from the people causing so much of a problem. I have been a customer of yours for over 10 years now a handful of times. My storage unit has been opened somehow by some device and items of mine have been missing. This has happened multiple times. I called the police to make a report. There is a case open for it. I am getting so tired of being picked on and made under a threat when I'm not doing anything wrong. I am not the problem and I have paid for my unit to stay there since April 4,2025. I have been stalked and my things have been touched. There is a device that they are tampering with my locks when I have two and I don't understand how they get in. I am getting so tired of it and I feel disrespected by everyone.
- AAAliceOct 30, 20255.0⭐️⭐️⭐️⭐️⭐️ I had an amazing experience with Lucky at Extra Space Storage in Germantown. From the moment I walked in, Lucky greeted me with warmth and professionalism. He took the time to understand my storage needs and walked me through all the options without any pressure. His attention to detail and genuine care made the whole process smooth and stress-free. The facility itself is clean, secure, and well-maintained, but it’s Lucky’s customer service that truly sets this location apart. He went above and beyond to make sure I felt confident and comfortable with my choice. If you’re looking for storage and want to be treated like a valued customer, ask for Lucky—you won’t regret it!
- CCCMTOct 30, 20255.0Ok so , Having to move is one of the most stressful things in life, and I had to put all my belongings in storage. On my way to Extra Space Storage in Germantown Md , I was already feeling frustrated and unsure of what size unit I would even need. But the moment my fiancé and I walked through the door, we were greeted by Chris Berkering warm, welcoming, and genuinely kind. He communicated clearly, knew his stuff when it came to unit sizes, and helped us find exactly what we needed. Chris made the entire process smooth and stress free. What started as a headache turned into a surprisingly easy experience, all thanks to his excellent customer service and professionalism. Highly recommend!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage is an accessible self storage solution for residents of Germantown.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Father Hurley Blvd and Middlebrook Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the operating hours for Extra Space Storage in Germantown?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
Does Extra Space Storage in Germantown offer climate-controlled units?
Yes, most facilities including this location offer climate-controlled storage units ideal for temperature-sensitive items, along with standard units.
Can I access my storage unit at any time?
You can access your storage unit during gate hours from 6:00 AM to 10:00 PM daily.
Does Extra Space Storage provide drive-up access for storage units?
Yes, drive-up access is available to make moving large or heavy items easier by pulling a vehicle directly up to your unit.
Are there RV storage options available at Extra Space Storage Germantown?
Yes, the facility offers outdoor parking, covered parking, and indoor storage solutions for RVs with flexible month-to-month leases.
Where is Extra Space Storage located in Germantown?
Extra Space Storage is located at 13200 Wisteria Dr near the intersection of Father Hurley Blvd and Middlebrook Rd in Germantown, MD.
What nearby amenities are available when visiting Extra Space Storage?
Nearby, you can find several amenities including U-Haul Neighborhood Dealer for truck rentals, Food World grocery store for shopping needs, and multiple dining options like Chivos Catering and Milano’s Pizza and Pasta.
How can nearby auto repair shops be useful to Extra Space Storage customers?
Customers storing vehicles can conveniently access nearby automotive services such as C&R Auto Repair and Exhaust, International Collision Center, and Advanced Auto Service of Germantown for maintenance or repairs.
Are there any fitness or wellness centers near Extra Space Storage?
Yes, nearby fitness options include CrossFit Germantown Performance and Evolution Spine & Wellness, which can be great to visit before or after handling your storage needs.
What payment options does Extra Space Storage accept?
They accept multiple payment options including American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.