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Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 19500 Frederick Rd in Germantown, MD today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, personal access hour, RV parking, golf carts available, kiosk, military discount, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
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- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
1,578 reviews
5 stars
1,513
4 stars
38
3 stars8
2 stars4
1 star15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Sandy and Neilton, for their exceptional, friendly, and helpful service.
Professionalism
Many reviews highlighted the professionalism of the staff, noting their courteous and knowledgeable assistance throughout the rental process.
Efficiency
The process of renting storage units was described as quick and easy, with staff providing clear instructions and support.
Cleanliness
The facility was noted for being clean and well-maintained, contributing to a positive customer experience.
Overall Experience
Customers expressed high satisfaction with their overall experience, often recommending the location to others.
- MMMichael Maxwell1 day ago5.0Sand my provided a great service and very friendly. I am glad to be a customer of extra storage. Thanks again for everything
- LBLou BabyNov 13, 20255.0Sandy Norris was very helpful !!
- MCMary CoxNov 12, 20255.0Sandy was very helpful and informative when it came to renting my storage unit today, which I am very grateful for. She even helped me move a very large mirror into my unit since I was by myself which I was very, very grateful for. This is a very convenient place to have a rental unit at in Germantown close to everything and everybody here is very friendly.
- SHSHEREE HANCOCKOct 28, 20255.0Quick, proficient, and easy transfer. They are a great team in this branch and I appreciate them for helping make my life much easier.
- TTTony ThorntonOct 21, 20255.0I have been renting storage space from Sandy at Extra Space storage for over 15 years. Sadly, i closed my account last month because I have moved south to the gulf coast. Sandy you have been awesome! Responsive! Customer focused! Always willing to help. THANK YOU for the incredible customer service these past 15 plus years. Storage is storage, but if you are looking for storage with a touch! Please contact Sandy. She is extremely helpful and will get you set up with the right storage for your every need.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Germantown, Montgomery Village, and Gaithersburg.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersections of Frederick Rd and Middlebrook Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
Where is Extra Space Storage located?
It is located at 19500 Frederick Rd, Germantown, MD 20876, USA.
Does Extra Space Storage offer climate-controlled storage units?
Yes, most facilities offer climate-controlled units ideal for temperature-sensitive items, as well as standard units without climate control.
Can I access my storage unit any time during open hours?
Yes, you can access your unit anytime between gate hours of 6:00 AM and 10:00 PM every day.
Are moving and packing supplies available at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at local facilities.
Is drive-up access available for storage units?
Yes, drive-up storage units are available, allowing easy loading and unloading directly from your vehicle.
Does Extra Space Storage provide RV storage options?
Yes, there are outdoor parking, covered parking, and indoor storage solutions for RVs, with flexible month-to-month leases.
How can a customer find Extra Space Storage using nearby landmarks?
Extra Space Storage is near the intersections of Frederick Rd and Middlebrook Rd, close to places like The Lube Center, Drive Thru Tire, and Penske Truck Rental which can help guide you.
Are there any automotive service centers near Extra Space Storage?
Yes, nearby automotive services include The Lube Center, Midas Germantown, Drive Thru Tire, and Gerber Collision & Glass, useful for vehicle maintenance before or after storage visits.
What dining options are nearby Extra Space Storage?
You can enjoy meals at nearby Mexican restaurants such as El Chilango Mexican Grill, Taqueria DF, and Taqueria El Korita, making your visit more convenient and enjoyable.