Extra Space Storage

5.0
1031 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 18830 Woodfield Rd in Gaithersburg, MD today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, exceptional security, ADA compliant, covered loading bay, deliveries accepted, non climate controlled units available, parking spaces, elevator access, security access to your floor only, heated loading bay and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
18830 Woodfield Rd, Gaithersburg, MD
20879, United States

Hours

Reviews

5.0
1,031 reviews
5 stars
1,011
4 stars
9
3 stars
2
2 stars
1
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Linda received consistent praise for her exceptional customer service, being described as professional, helpful, and attentive.

Cleanliness

The facility is frequently noted for its cleanliness and well-maintained environment.

Accessibility

Customers appreciated the easy access to the storage units and the overall convenience of the facility.

Pricing Concerns

Some customers expressed frustration over unexpected price increases after initial rental periods.
  • SG
    sossy ghazzawi
    4 days ago
    5.0
    Store manager Linda was able to help us find the right size and explained everything. Easy process.
  • DL
    Deborah Lopez
    5 days ago
    5.0
    Ms. Linda is amazing! My usual location was closed for remodeling, and I was never given a heads-up. I normally make my payments in person, so when I arrived, there was only a sign saying that in-person payments had to be made at the nearest Extra Space location. When I came to this location, Ms. Linda was incredibly friendly, helpful and felt very genuine in her wanting to help. I was having issues with my card, and she kindly told me I could call back the next day and that she would help me process the payment over the phone—which she did without any problem. Extra Space, I truly hope you’re paying this lady well because she is absolutely amazing 👏
  • TN
    Tami Nocket
    5 days ago
    5.0
    I have to give a huge shout out to the manger Linda. She keeps this whole storage facility in immaculate condition. SO clean, safe, temperature controlled and even music playing. So easy to work with also. She makes it happen. Highly recommend this facility if you need extra storage.
  • SL
    St Lee
    Jan 3, 2026
    5.0
    Linda the store manager was easy to work with. She was kind and professional. Easy process.
  • EE
    Eric
    Jan 3, 2026
    5.0
    Linda was exceptional to work with—professional, attentive, and highly responsive. As an active-duty service member needing storage after a move, I greatly appreciated her consistent follow-up over a two-week period regarding availability, affordability, flexibility with mover delivery dates, and alternative storage options. Her dedication and customer service made the process seamless. Thank you, Linda.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.