Business Details
About
Home Goods StoreHome FurnitureOutdoor Furniture StoreRug StorePicture Frame ShopBedding StoreSeasonal Goods Store
Discover At Home in Gaithersburg, MD. Your destination for affordable home décor, furniture, and seasonal decorations. Explore stylish indoor and outdoor collections that make it easy to refresh every room and celebrate every season. From modern and farmhouse to classic and coastal, find unique pieces that bring your personal style to life. Shop home goods, furniture, lighting, wall art, and holiday décor — all in one place. Design your life, At Home.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
528 reviews
5 stars
296
4 stars
118
3 stars
63
2 stars
20
1 star
31
What are people saying?
AI-generated from recent customer reviews
Product Variety
Customers appreciate the wide selection of home decor and household items available, often noting that they can find almost anything they need.
Customer Service
While many reviews highlight friendly and helpful staff, there are notable complaints about poor customer service from some managers and slow checkout experiences.
Store Condition
Feedback indicates that the store is large and generally clean, but some customers report issues with organization and clutter, as well as damaged goods.
Pricing Concerns
Customers express mixed feelings about pricing, with some finding items overpriced while others appreciate reasonable prices and sales.
Online Shopping Issues
Several reviews mention problems with online orders, including unfulfilled orders and inaccurate inventory information.
- LSLinda Balon SteinNov 7, 20255.0Needed new couch pillows and found them. Humongous store, with oversized items and shopping carts to match. Not very many shoppers during a weekday. Large assortment of Seasonal items taking up half the store footprint. The remainder is lamps, kitchy signs, indoor and outdoor rugs, bedding, and every sort of candle or home decor item you can think of.
- PBPradeep BattulaOct 3, 20255.0Has some good quality items for a good price. Various items for a home except appliances
- AAAndreaSep 18, 20251.0It appears that this particular location has gone downhill. Very few selected items in stock for purchase especially in the bath section. Empty shelves in search of shower hooks, shower curtain liners, etc. Other areas of the store just full of clutter and can't find anything. Artificial plant section just a mess.
- SZSandy ZhengSep 16, 20255.0Happy hour coming soon expecting 9/23 to start
- DSDaniel SamAug 22, 20251.0The home doesn’t look my my home my address is 19388 Newark rd ,New York
Frequently Asked Questions About At Home
What is Insider Perks?
The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks and more!
What is the At Home return policy?
No receipt? No problem!* Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you’re an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID. If your purchase cannot be verified, you’ll be issued a store credit based on the current price of the item(s).
Christmas merchandise returned after December 25 will be refunded for the current price of the items, even with the original receipt.
We do not provide exchanges. You're welcome to return any unwanted product and purchase new items.
We are unable to accept returns on mattresses.
We are unable to accept returns of pillows and cushions without all of their tags.
We are unable to accept returns of items marked “All Sales Final”.
Products delivered by one of our local delivery partners, including PICKUP, Roadie, and Door Dash, must be returned in-store.
If an item you purchased is damaged or defective, please return it within 60 days to your nearest store for a refund.
While we're not able to offer exchanges, customers are welcome to return any unwanted merchandise and purchase new items.
*we allow up to 3 returns without a receipt.
Does At Home have delivery service?
At Home offers delivery through an independent, third-party service. Visit our website for more information. Please note, options and costs vary by store.
What are the At Home store hours?
Store hours vary by location. Use the Store Locator on our site to find your local store hours. All At Home locations are open every day of the year except Thanksgiving, Christmas, and Easter.
Does At Home offer online shopping?
You can shop on our website, via our app, or in one of our stores.
What forms of payment does At Home accept?
In stores, we can accept:
Visa, MasterCard, Discover, and American Express credit and debit cards
Cash
Apple Pay
Gift cards
At Home Insider Perks reward certificates
Coupons: one per order. Can be used on all items, including clearance and sale items.
Prepaid Visa, Mastercard, and American Express gift cards
Online and on our app:
Visa, MasterCard, Discover, and American Express credit and debit cards
At Home Insider Perks reward certificates
Prepaid Visa, Mastercard, and American Express gift cards (you must register your billing address before using the card online; call the number on the back of your card or go to the card's website to get started.
PayPal
Coupons: one per order. Can be used on all items, including clearance and sale items. Occasionally, we may issue coupons that can only be redeemed in stores. When this happens, the email will indicate this. Input the numerical portion of the barcode into the promo box area and the discount will be applied.
Where is the At Home corporate office located?
At Home's corporate office is located in Plano, Texas.
Does At Home carry gift cards?
You can purchase At Home Gift Cards online or in-store. Here's how it works:
Types of cards:
Physical Gift Cards are available for in-store purchase during checkout in any denomination between $1 - $500. Additional funds can be added to the card in any value up to $500.
E-Gift Cards can be purchased on our websit in any amount between $1 -$500. Additional funds can be added to the card in any value up to $500. Your recipient will receive the electronic Gift Card within 12-24 hours after the order is placed.
Is At Home hiring?
We're looking for talented people to join our growing team. Visit our website to find open positions.
Does At Home have a layaway program?
We don't offer layaway. You can shop in-store or online. Orders placed online can be picked up from your local store for no fee or shipped to your home.
Does At Home offer tax-exempt purchases?
In order to make a tax-exempt purchase, present your exemption documentation and valid government-issued ID to the cashier before completing your transaction.
We are currently unable to process tax-exempt purchases online.
Does At Home offer Free Shipping?
Due to the ever-increasing cost of shipping, we have no plans to offer free shipping. Did you know that you can order online and choose to pick up your order in the store for no additional charge? Visit our website for more details.
Does At Home have a loyalty program?
Yes! The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks, and more!
What's the nearest At Home store to me?
You may locate the At Home store nearest you by using the Store Locator on our website.
What types of products can I find at At Home in Gaithersburg, MD?
At Home offers affordable home décor, furniture, seasonal decorations, lighting, wall art, and holiday décor with styles ranging from modern and farmhouse to classic and coastal.
What are the store hours for At Home in Gaithersburg?
At Home in Gaithersburg is open daily from 9:00 AM to 10:00 PM, with special holiday hours on certain dates like earlier closing on Christmas Eve and New Year's Eve.
Does At Home offer delivery and pickup services?
Yes, At Home offers delivery through third-party services, including no-contact delivery options, and also provides in-store pickup for orders placed online.
What payment methods does At Home accept?
At Home in Gaithersburg accepts Visa, MasterCard, American Express, Discover credit and debit cards, Apple Pay, cash, gift cards, Insider Perks reward certificates, coupons, PayPal (online), and various prepaid cards.
What is the At Home Insider Perks program?
It's a free membership offering benefits like a 10% discount welcome offer, Birthday Bonus gifts, receiptless returns, early access to new products and markdowns, and decorating tips.
Can I make tax-exempt purchases at At Home?
Yes, customers can make tax-exempt purchases in-store by presenting valid exemption documentation and ID. Tax-exempt purchases are currently not available online.
What is At Home's return policy?
Unused items in original packaging can be returned within 60 days for a full refund with proof of purchase, extended to 90 days for Insider Perks members. Some items like mattresses and 'All Sales Final' products are not returnable.
Where is At Home located in Gaithersburg?
At Home in Gaithersburg is located at 209 Kentlands Blvd, Gaithersburg, MD 20878.
Are there dining options near At Home for a meal before or after shopping?
Yes, nearby dining options include CAVA (Greek/Mediterranean restaurant), Diya Bistro (Indian restaurant), and wine bars like Grape Escape and Pinky & Pepe's Grape Escape for casual food and drinks.
What fitness or wellness facilities are near At Home in Gaithersburg?
Nearby wellness options include Zengo Cycle Kentlands for cycling classes and gyms, and several Hand & Stone Massage and Facial Spa locations for massage and spa services.
What nearby stores and services can I visit around At Home in Gaithersburg?
Nearby retailers and services include Kmart for department store shopping, Hallmark and Banner's Hallmark Shop for gifts, Giant Food supermarket and pharmacy, KeyMe Locksmiths, Western Union money transfer services, and First National Bank ATM.