Extra Space Storage

4.9
351 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 1845 Brookfield Ct in Frederick, MD today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, parking spaces, elevator access, military discount, wide drive isles, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1845 Brookfield Ct, Frederick, MD
21701, United States

Hours

Reviews

4.9
351 reviews
5 stars
345
4 stars
1
3 stars
1
2 stars
1
1 star
3

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Matt and Brock, received high praise for being friendly, helpful, and knowledgeable, making the rental process easy and stress-free.

Cleanliness

The facility is consistently described as very clean and well-maintained, contributing to a positive customer experience.

Accessibility

Customers noted the facility's convenient location and ease of access, although some mentioned challenges with loading and unloading.

Pricing

While some customers found the rates to be higher than expected, many felt the prices were reasonable given the quality of service and facility.

Overall Experience

Many reviews highlighted a great overall experience, with customers expressing satisfaction and a willingness to recommend the facility to others.
  • MD
    Mohamed Diawara
    6 days ago
    5.0
    Hi Matt, I just wanted to take a moment to thank you for the excellent service you provided to me It was my first time at the extra storage rental. You really took care of me and made sure everything went smoothly. Your attention to detail and friendly attitude made a big difference, and I truly appreciate it. Thank again for going above and beyond. It's great to work with someone who cares about their customers. Best regards, Mo.
  • TJ
    Teyona Johnson
    Nov 13, 2025
    5.0
    Great and outstanding customer service. Matt was very helpful with moving my property put of storage
  • LA
    Lili An
    Nov 11, 2025
    5.0
    Storage areas are clean and front desk receptionists were very friendly and easy to talk to.
  • TB
    Terri Boober
    Oct 25, 2025
    5.0
    Matthew was absolutely fantastic. Very patient & helpful. I was having issues getting into the online app to get my passcode & he helped me work through it. He also provided me with a lot of helpful information. Great experience!
  • MK
    M. Kastro
    Oct 19, 2025
    5.0
    Upon being there for a year , Matthew was uber helpful on my transaction / unit . Location is a greatly accessible from Rt. 15. I ended up downsizing per decluttering my stuff. Also make sure to admire the Boba fett helmet if you’re a Star Wars fan, displayed on their counter. Matthew , again thank you again for assisting me on my unit.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.