Extra Space Storage

4.8
590 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 2700 Whitney Pl in District Heights, MD today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, alarmed units, manager living on site, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, elevator access, personal access hour, golf carts available, kiosk, military discount, wide drive isles, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
2700 Whitney Pl, District Heights, MD
20747, United States

Hours

Reviews

4.8
590 reviews
5 stars
536
4 stars
31
3 stars
4
2 stars
5
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their friendliness, professionalism, and helpfulness, particularly highlighting employees like Jolene, Elexus, and Darryl.

Cleanliness

The facility is frequently noted for being clean and well-maintained, contributing to a positive customer experience.

Support During Difficult Times

Several reviews mentioned the staff's compassion and willingness to assist customers facing personal challenges, providing solutions and support.

Overall Experience

Many customers expressed high satisfaction with their experiences, recommending the facility to others and noting quick and efficient service.

Security Concerns

A few reviews raised issues regarding security and safety, indicating that improvements are needed in this area.
  • RJ
    Ryan Jonker
    Nov 4, 2025
    5.0
    Easy place to store some items for a few months. I did notice the initial price increased after a couple months, but that just incentivized me to get moved out soon. Staff is friendly. Facility is clean. Would recommend for short term use.
  • TM
    Taneya Monese
    Oct 24, 2025
    5.0
    As I navigate this difficult time as a furloughed employee, I’ve encountered some uncomfortable challenges. However, I recently called to make a payment adjustment for my final bill and discovered that I wouldn’t have to pay the full amount due since I’m moving my belongings out of my unit before the end of the month. What was originally $174 has been reduced to just $17, and I consider this a true blessing. I’ve had this unit for a little over a year and the staff were always nice and professional. I am incredibly grateful for the kind words and compassion shown by the staff who assisted me today during this process. This was a burden I wasn’t sure how I would manage, and yet an unexpected blessing came my way. Thank you!
  • TS
    Tyaija Smith
    Oct 18, 2025
    5.0
    The best quick & easy very friendly service I’ve ever experienced ms Jolene was extremely helpful with getting my unit her personality was what I loved the most definitely will recommend extra space storage to anyone who’s looking for a unit
  • MH
    Marcia Hancock
    Oct 18, 2025
    5.0
    I had the pleasure of having Jolene help me today. She was very informative and I plan to rent storage space from extraspace. I wish there were more people as nice as her. I highly recommend getting storage space there.
  • RF
    Raequon Foster
    Oct 17, 2025
    5.0
    I received great service from this location. I recommend this spot to anybody. Jolene smith helped me she was polite and very well spoken at explaining everything I wanted to know about storage units and prices, along with the best thing to do for my particular situation for size of unit and service fees I’m so thankful for her

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.