Question 1

Can I use my current frame with my Tempur-Pedic Mattress?

Accepted Answer

Yes. We design our mattresses to fit most standard size bed furniture and frames.

Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.

If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.

Question 2

How does my new mattress arrive?

Accepted Answer

With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.

The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.

Question 3

What is the difference between Medium & Medium Hybrid in feel?

Accepted Answer

Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.

Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.

Question 4

Do you offer mattresses for RVs, boats, planes or other non-traditional locations?

Accepted Answer

Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.

Call 888-811-5053 to speak with a Sleep Expert.

Question 5

Do you have replacement covers for mattresses?

Accepted Answer

Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.

Question 6

Can I use my current bed frame with a Tempur-Pedic mattress from this store?

Accepted Answer

Yes, Tempur-Pedic mattresses are designed to fit most standard size bed furniture and frames, except for unusual sizes or those not designed for the U.S. market. For proper support, use a flat, solid surface or a slatted foundation with slats at least 3 inches wide and no more than 4 inches apart.

Question 7

How does delivery work for mattresses purchased at the Tempur-Pedic Flagship Store in Columbia, MD?

Accepted Answer

Most mattresses, except the TEMPUR-Cloud, come with free White Glove delivery where the mattress is unwrapped and set up for you. The TEMPUR-Cloud ships compressed via UPS for you to set up yourself, with no old mattress removal.

Question 8

What is the difference in feel between the Medium and Medium Hybrid mattresses at this Tempur-Pedic location?

Accepted Answer

Medium Hybrid mattresses use an innovative coil system combined with TEMPUR® Material for pressure relief and a more responsive feel with added bounce, making them slightly softer than the non-hybrid Medium mattresses made entirely of TEMPUR® materials.

Question 9

Does Tempur-Pedic Flagship Store offer mattress options for RVs, boats, or other non-traditional spaces?

Accepted Answer

Yes, customized mattresses for different shapes and sizes are available through an authorized customizing partner. Customers should have their custom dimensions ready and can call 888-811-5053 to speak with a Sleep Expert.

Question 10

Can I purchase replacement covers for my Tempur-Pedic mattress at this store?

Accepted Answer

Yes, replacement covers for any mattress with a removable cover are available online or in-store. For older models or if you don't see your mattress listed, Sleep Guides in the store can assist you.

Question 11

What are the store hours for the Tempur-Pedic Flagship Store in Columbia, MD?

Accepted Answer

The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.

Question 12

What payment options does the Tempur-Pedic Flagship Store in Columbia accept?

Accepted Answer

They accept American Express, Apple Pay, Cash, Check, Diners Club, Discover, Financing, Mastercard, and Visa.

Question 13

Are there nearby stores where I can complement my mattress shopping with other related purchases?

Accepted Answer

Yes, nearby stores such as Yosibo (furniture store), Swarovski and Helzberg Diamonds (jewelry), and Pearle Vision (optometrist and eyewear) offer complementary shopping options. Customers may also visit these after mattress shopping for a convenient experience.

Question 14

What entertainment or dining options are close to the Tempur-Pedic Flagship Store in Columbia, MD?

Accepted Answer

Nearby spots include Main Event Entertainment (arcade), Auntie Anne's (bakery), Krispy Kreme (donuts), and Villa Italian Kitchen (pizza restaurant) for dining and fun before or after your visit to the store.

Question 15

Are there popular clothing and fashion stores near the Tempur-Pedic Flagship Store for a full shopping trip?

Accepted Answer

Yes, shoppers can visit White House Black Market, Lucky Brand Mall in Columbia, Justice, Skechers, and Bcbgmaxazria nearby for clothing and fashion accessories, making it convenient to combine mattress shopping with apparel shopping.

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