Spring is the perfect time to update your home decor for the new year! Hobby Lobby has you covered with products for the house both indoor and outdoor. Enjoy our wide selection of home and garden decor, perfect for adding plenty of dainty and adorable pieces to your yard. Start your spring decorating today with help from Hobby Lobby! Come visit us at 1857 Ritchie Station Ct., Capitol Heights, MD 20743 for all things home and outdoor décor.
Customers appreciate the wide selection of items available for crafts, home decor, and seasonal decorations.
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others have been reported as rude or unhelpful.
Store Organization
The store is generally described as clean and organized, but some customers have noted difficulties in finding items due to unclear aisle labeling.
Checkout Experience
Several reviews mention long wait times at checkout, particularly during busy periods, indicating a need for more cashiers.
Pricing and Sales
Customers frequently mention good deals and sales, although some feel that prices can be high for certain items.
OB
OfficialSara Boyd
5 days ago
1.0
I’ve visited the Hobby Lobby in Capitol Heights, Maryland multiple times, and I’ve now had two negative experiences at this same location, both involving the store manager. I’m not sure of his name, but he is an older African man who consistently appears busy and visibly annoyed when customers stop him to ask simple questions.
During my most recent visit, I asked a basic question about whether an item was on sale, since there was a sale on picture frames throughout the store. When I selected a frame that wasn’t included, instead of offering clarification or assistance, he responded, “Well, was there a sign next to it that said it was on sale?” and then walked off. The tone and lack of customer service were unnecessary and unprofessional.
After experiencing this behavior more than once, I felt it was important to finally leave a review. I’ve never encountered this type of attitude at the Laurel, Maryland location, where the staff are consistently helpful and welcoming.
As a business owner myself, I understand how much customer service matters. My business continues to run successfully because I treat people with respect and patience. A store manager sets the tone for the entire location, and unfortunately, this behavior makes shopping here unpleasant.
I hope Hobby Lobby leadership takes this feedback seriously and addresses the customer service concerns at this location.
SS
Sandypbb
6 days ago
5.0
My experience was great because mostly of what I wanted was on sale. Its like a mini Amazon, but in a building because it has all the knick nacks you want or need for your home. But, do not overspend, it can easily happen, ha,ha,ha!
AW
Alicia Walker
Jan 2, 2026
5.0
there was enough Christmas items left but it was only 60%off
DM
Denise McNeal
Dec 16, 2025
4.0
Great place for family activities, but the children like decorating their rooms. I like the choices for my DIY hobbies
DR
Deondra Randle
Dec 16, 2025
5.0
Anytime I need to find something artistic or need inspiration Hobby Lobby comes through in the clutch! The seasonal selection is out of this world (EVERY SEASON). If you haven't just walked around a Hobby Lobby I suggest you take a trip. You're guaranteed to find something that will transform a space to your liking.
What types of products can I find at Hobby Lobby in Capitol Heights, MD?
Hobby Lobby offers Home Decor, Seasonal items, Crafts, Art Supplies, Custom Framing, Jewelry Making, Fabric, and Party Supplies.
What are the regular store hours for Hobby Lobby at 1857 Ritchie Station Ct.?
Hobby Lobby is open Monday through Saturday from 9:00 AM to 8:00 PM and closed on Sundays.
Is Hobby Lobby open on holidays?
Hobby Lobby closes on certain holidays such as Thanksgiving Day (Nov 27), Christmas Day (Dec 25), and Easter (Apr 5). It has adjusted hours on other holidays like early closings on December 24 and 31, and opens earlier on Black Friday and December 26.
Does Hobby Lobby offer custom framing services?
Yes, Hobby Lobby provides custom framing services along with floral arrangements, wedding rentals, and classes.
What payment methods are accepted at Hobby Lobby Capitol Heights?
Hobby Lobby accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I shop Hobby Lobby's products online?
Yes, you can shop Hobby Lobby from anywhere online at https://www.hobbylobby.com.
Is Hobby Lobby in Capitol Heights wheelchair accessible?
Yes, Hobby Lobby offers wheelchair accessible entrances and parking for customers.
Which nearby places can I visit for dining before or after shopping at Hobby Lobby?
Nearby dining options include Tropical Smoothie Cafe for smoothies and light meals, Popeyes Louisiana Kitchen for fast food chicken, PJ's Coffee for coffee and snacks, and Ledo Pizza for Italian pizza.
What entertainment options are nearby Hobby Lobby in Capitol Heights?
Dave & Buster's, located nearby, offers arcade games, a restaurant, and a bar, great for entertainment before or after your shopping trip.
Where can I find automotive services near Hobby Lobby in Capitol Heights?
Automotive services nearby include Pohanka Honda, Pohanka Hyundai, Pohanka Volkswagen, Fantasha Autosales, and Hyundai dealerships and repair shops.