Lowe's Home Improvement

3.8
2124 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Bowie, MD, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
16301 Heritage Boulevard, Bowie, MD
20716, United States

Hours

Reviews

3.8
1,883 reviews
5 stars
875
4 stars
477
3 stars
174
2 stars
78
1 star
279

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rude or unresponsive employees.

Product Availability

Many customers expressed frustration over items being out of stock or not matching online inventory.

Checkout Experience

Customers noted issues with slow checkout processes, particularly with self-service registers and long wait times.

Delivery and Installation

Numerous complaints were made regarding delivery and installation services, including poor communication and unsatisfactory service.

Store Cleanliness

Some customers mentioned the need for improved cleanliness in the store and parking lot.
  • BW
    Ben Weinreich
    4 days ago
    1.0
    I called for 20 minutes. No one answered except connector service who put me immediately on hold and never even answered. Incredibly unprofessional. Go elsewhere
  • FU
    Faizan Uddin
    Jan 1, 2026
    5.0
    We bought a whole rack of things for our basement . Mark was fantastic ! Very patient and knowledgeable about the store and products . I thank the managers that helped during the transaction and the whole crew here . I will 100% be back to see Mark for anything I need at Lowes ! Most of our items are going to be delivered right to my house and I purchased some items available in store . Couldn’t get much better service and advise anywhere else . Thanks Mark !
  • TH
    Ted Hall
    Jan 1, 2026
    5.0
    I had a very positive experience at Lowe’s, starting with a return. The associate who helped me was friendly and welcoming, and the return process was easy and pleasant. I left that interaction feeling genuinely good. Afterward, I stayed to look for a specific type of paint. I asked an associate who was standing in the aisle for help. She took a moment to look at the product on my phone, found it on her device, and told me exactly where to find it. When I went to the aisle and row she directed me to, another associate walked by, asked if I needed help, and immediately pointed out the item I was looking for. I’ll be honest—this level of helpfulness felt new. In the past, my experiences at Lowe’s haven’t always been this supportive. That said, this visit felt like a real shift. Every interaction was marked by kindness and approachability, and I left feeling happy and taken care of. Because of this experience, I plan to start using Lowe’s more often.
  • ON
    Ohodgee Nieves
    Dec 31, 2025
    5.0
    Lowe's Home Improvement in Bowie is open Monday-Saturday 6am-9pm and Sunday 8am-8pm.
  • AJ
    arneisa jones
    Dec 30, 2025
    5.0
    Great customer service. The employees are very helpful especially Mrs V

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.