Find everything you need for home upgrades at Lowe’s in Bowie, MD, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed, with some praising helpful staff while others report rude or unresponsive employees.
Product Availability
Many customers expressed frustration over items being out of stock or not matching online inventory.
Checkout Experience
Customers noted issues with slow checkout processes, particularly with self-service registers and long wait times.
Delivery and Installation
Numerous complaints were made regarding delivery and installation services, including poor communication and unsatisfactory service.
Store Cleanliness
Some customers mentioned the need for improved cleanliness in the store and parking lot.
BW
Ben Weinreich
4 days ago
1.0
I called for 20 minutes.
No one answered except connector service who put me immediately on hold and never even answered.
Incredibly unprofessional. Go elsewhere
FU
Faizan Uddin
Jan 1, 2026
5.0
We bought a whole rack of things for our basement . Mark was fantastic ! Very patient and knowledgeable about the store and products . I thank the managers that helped during the transaction and the whole crew here . I will 100% be back to see Mark for anything I need at Lowes ! Most of our items are going to be delivered right to my house and I purchased some items available in store . Couldn’t get much better service and advise anywhere else . Thanks Mark !
TH
Ted Hall
Jan 1, 2026
5.0
I had a very positive experience at Lowe’s, starting with a return. The associate who helped me was friendly and welcoming, and the return process was easy and pleasant. I left that interaction feeling genuinely good.
Afterward, I stayed to look for a specific type of paint. I asked an associate who was standing in the aisle for help. She took a moment to look at the product on my phone, found it on her device, and told me exactly where to find it. When I went to the aisle and row she directed me to, another associate walked by, asked if I needed help, and immediately pointed out the item I was looking for.
I’ll be honest—this level of helpfulness felt new. In the past, my experiences at Lowe’s haven’t always been this supportive. That said, this visit felt like a real shift. Every interaction was marked by kindness and approachability, and I left feeling happy and taken care of.
Because of this experience, I plan to start using Lowe’s more often.
ON
Ohodgee Nieves
Dec 31, 2025
5.0
Lowe's Home Improvement in Bowie is open Monday-Saturday 6am-9pm and Sunday 8am-8pm.
AJ
arneisa jones
Dec 30, 2025
5.0
Great customer service. The employees are very helpful especially Mrs V
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Bowie, MD?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Bowie?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's Home Improvement in Bowie offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services to convenient your shopping experience.
How can I track or check the status of my order with Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Bowie?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Does Lowe's Home Improvement provide installation services?
Yes, Lowe's offers a variety of installation services including appliances, flooring, doors, windows, blinds, cabinetry, HVAC, and more to meet your home improvement needs.
What brands are available at Lowe's Home Improvement in Bowie?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler, Kobalt, Weber, and many others.
Are recycling services available at Lowe's Home Improvement Bowie?
Yes, Lowe's provides recycling for electronics, light bulbs, and batteries for customer convenience.
Are there any key and locksmith services near Lowe's Home Improvement in Bowie?
Yes, minuteKEY and Minute Key, both key and locksmith service providers, are nearby for your key duplication and lock needs.
What dining options are available near Lowe's Home Improvement in Bowie?
Nearby dining options include Raising Cane's Chicken Fingers, On The Border Mexican Grill & Cantina, Chili's Grill & Bar, Applebee's, and Taco Bell, ideal for meals before or after your visit.
Where can I access banking and financial services near Lowe's in Bowie?
You can find financial services nearby at BB&T Mortgage, BB&T ATM, Navy Federal Credit Union, Truist, and Suntrust Bank for your banking needs.