Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Bowie, MD Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
1,876 reviews
5 stars
870
4 stars
476
3 stars
174
2 stars
79
1 star
277
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including unhelpful staff, long wait times, and rude interactions.
Product Availability
Customers frequently reported issues with product availability, stating that items listed as in stock were often not found in the store.
Store Cleanliness
Some customers expressed disappointment with the cleanliness of the store and parking lot, indicating a need for better maintenance.
Staff Knowledge
Several reviews mentioned a lack of product knowledge among employees, leading to frustration for customers seeking assistance.
Positive Experiences
Despite the negative feedback, there were instances of positive customer service experiences, with some staff members being described as helpful and professional.
- ACAzucena CanalesNov 17, 20251.0Always check your bank statements and Lowe’s account you have. My dad been doing his best to communicate with Lowe’s staff. An employee created second account, and taking my father hard work money. Certain staff will scam you. Be careful local small companies. Always check and don’t delay. First Lowe’s we encountered with this issue. We are not sure if is race related or if they thought my dad does not notice. Hopefully Lowe’s gives my father money back. Will update if this was resolved. A little update: one of the managers said to my dad, “you can leave a review, but who’s going to believe one of you people “. So for sure it’s racism. I left a review, it may not be seen but hey I’m truly disappointed.
- CSCR SniperNov 15, 20251.0I will not be shopping at any store that does not have any employee cashiers. Self checkout registers are a huge inconvenience. Imagine how much a company has to pay for maintenance in the machines.
- IIInjuneerNov 4, 20251.0Bought a refrigerator that was to be delivered, hooked up (water line) and the old unit removed. Upon arrival they informed me they could not / would not hook up the ice maker and when I started transferring food over from the old unit, they walked out to their truck and left without taking the old unit. I kept getting the run around from store to delivery agent. Never received a refund for any of the charges and never received an apology from the delivery company or the store. Lowes is NOT RECOMMENDED.
- CDCraig DOct 24, 20251.0Looked for a paint sprayer online and they said Bowie has one in stock. I go to the Bowie lowes to pick it up and they say there are none at this store. Manager would not match the sprayer and extension wand that can be purchased separately for this price. Thank God there is Home Depot close. I'll never buy anything at a Lowe's store.
- WPWill PoundsOct 22, 20251.0If you don't want to sell something, please take down the prices and display something that states that it is not for sale. I paid an employee to take a truck to pick up this beverage cooler today only for the store to tell my driver it's not for sale.. Frustrating when I want to give a store my money for a product they have displayed for sale and they refuse to sell me the product.. They said they cannot sell the display model, but please look at the attached picture and tell me if you would think that this fridge is not for sale.. I have sat on the line with customer service for 30 minutes, she seems to have just set the phone on the counter because I can hear people in the background. It seems she is hoping I will just give up which I guess I will soon.. I've spent $200 dollars between the employees time and the truck, and I'm begging a store to take my money.. Horrible costly experience at Lowes in Bowie, MD. Update: I sat for over an hour while I could hear the customer service people talking in the background (see attached photo showing over 1hr on the phone). The customer service people picked up the phone and hung it up without saying a word. I called back, they put me in some kind of doom loop where the phone just kept ringing for approx. 15 min.. Somebody named Trina finally answered and attempted to be helpful. But it was the typical story, "that wasn't me that did that", "I just came back from lunch", etc. I'm sure all that may be true but doesn't help with the accountability. long story short, I sent another employee back to the store and while I was sitting on hold for an hour, he, for whatever reason, was able to purchase the beverage fridge. So two trips to the store and 3 hours all-in on calls and hold. I have probably $500 invested in the effort to purchase a beverage fridge from the Bowie, MD Lowes.. And Lowes management worked way harder than they needed to, seemingly with the goal of making my day worse. This is the type of retail culture that fuels other people's justification to just walk out of these stores without paying.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Bowie, MD?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Bowie?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's Home Improvement in Bowie offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services to convenient your shopping experience.
How can I track or check the status of my order with Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Bowie?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Does Lowe's Home Improvement provide installation services?
Yes, Lowe's offers a variety of installation services including appliances, flooring, doors, windows, blinds, cabinetry, HVAC, and more to meet your home improvement needs.
What brands are available at Lowe's Home Improvement in Bowie?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler, Kobalt, Weber, and many others.
Are recycling services available at Lowe's Home Improvement Bowie?
Yes, Lowe's provides recycling for electronics, light bulbs, and batteries for customer convenience.
Are there any key and locksmith services near Lowe's Home Improvement in Bowie?
Yes, minuteKEY and Minute Key, both key and locksmith service providers, are nearby for your key duplication and lock needs.
What dining options are available near Lowe's Home Improvement in Bowie?
Nearby dining options include Raising Cane's Chicken Fingers, On The Border Mexican Grill & Cantina, Chili's Grill & Bar, Applebee's, and Taco Bell, ideal for meals before or after your visit.
Where can I access banking and financial services near Lowe's in Bowie?
You can find financial services nearby at BB&T Mortgage, BB&T ATM, Navy Federal Credit Union, Truist, and Suntrust Bank for your banking needs.