La-Z-Boy Bel Air

4.5
168 reviews

About

Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.

Location

La-Z-Boy Bel Air
597 Baltimore Pike, Bel Air, MD
21014, United States

Hours

Reviews

4.5
168 reviews
5 stars
140
4 stars
11
3 stars
0
2 stars
1
1 star
16

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Customers generally reported positive experiences with knowledgeable and helpful sales associates, particularly praising individuals like Zach, Teressa, and Andrew for their patience and lack of pressure during the buying process.

Product Quality

Mixed feedback on product quality; while some customers were satisfied with their purchases, others reported issues with durability and workmanship, leading to dissatisfaction with the furniture.

Customer Service

Customer service experiences varied widely, with some praising the responsiveness and helpfulness of staff, while others expressed frustration over warranty issues and lack of follow-up on problems.

Store Environment

The store was frequently described as clean and well-organized, contributing to a pleasant shopping atmosphere.
  • TE
    Trish Ellis
    3 days ago
    5.0
    First, our sales associate, Charina, was very knowledgeable, incredibly kind, and extra patient. She made the whole shopping experience a delight. Secondly, this La-Z-Boy store has a great floor selection of sofas, chairs, love seats, tables, bedroom furniture, and accessories. We found exactly what we wanted and were fortunate enough to land a great sale price, so we were able to buy extra matching pieces. I will DEFINITELY return to this store!
  • CM
    Chris Mack
    Jan 5, 2026
    1.0
    Terrible- once the salesperson had my credit card she turned her back & didn’t even thank us for the sale. Don’t recommend shopping in Bel Air LazyBoy. Find a store that has decent sales people.
  • EP
    Elizabeth Parks
    Jan 5, 2026
    5.0
    Great customer experience. I walked in wanting to purchase a recliner I saw online for end of the year sale. Was approached by Zack within a few minutes. He was so helpful and showed me exactly what I was looking for. Offered a few other options but didn’t push a sale down my throat. Very happy with my purchase. Also the store is so clean and lovely. My recliner will be delivered this week!
  • SP
    Susan Peterson
    Jan 4, 2026
    5.0
    Had a wonderful experience purchasing furniture for our basement family room, Teressa, our sales associate, was knowledgeable and patient with all of our questions!
  • BL
    Bill Lutz
    Dec 30, 2025
    5.0
    Zachary Thomas provided excellent service, he offered a number of options that helped my wife and I decide on a purchase that was right! Zach was very knowledgeable and courteous - great experience at LA-Z-BOY Bel Air!!!

Frequently Asked Questions About La-Z-Boy Bel Air

What types of furniture products does La-Z-Boy Bel Air offer?

La-Z-Boy Bel Air offers recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, sleepers, and home accessories.

What are the store hours for La-Z-Boy Bel Air on weekdays?

The store is open Monday through Friday from 10:00 AM to 7:00 PM.