Business Details
About
Furniture StoreHome FurnitureChairsCustom Furniture
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.5
145 reviews
5 stars
119
4 stars
10
3 stars0
2 stars1
1 star
15
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers consistently praised the sales staff for being knowledgeable, friendly, and helpful without being pushy.
Product Quality
Mixed feedback on product quality; while some customers were satisfied, others reported issues with durability and workmanship.
Customer Service
Customer service experiences varied widely, with some customers reporting excellent support while others faced significant challenges and dissatisfaction.
Delivery Issues
Several customers experienced delays and problems with delivery, including damaged items and poor communication regarding order status.
Overall Satisfaction
Overall, customer satisfaction is mixed, with a notable divide between positive experiences and serious complaints regarding service and product quality.
- DEDonna Evans3 days ago5.0Zak, our as sales associate and Gina, our designer did an amazing job! We love our entire room of new pieces. Gina recommended pieces we didn't even know we wanted. Definitely going back to shop for our next room revival.
- LPlynn proutt3 days ago5.0Teressa greeted us at the door and began to make my buying experience friendly, informative and patient. Ask for Teressa if you need knowledge and interest when you go go to LaZboy in Belair. Couldn’t be happier with my purchase.
- RLRose Liberto6 days ago5.0Our salesman, Andrew, was friendly, gave us great information about the recliners so we could make a good choice to purchase. He was polite, knowledgeable, & did not rush us with the purchase. Very competent explaining the purchasing contract. We were expecting delivery at the beginning of December, but we're notified of a sooner delivery. Thx for a wonderful experience.
- RCRob CollinsNov 14, 20255.0Stopped in to look at some new furniture and was very happy with our experience at the store in Bel Air. Chris helped us out, he was fantastic to deal with, was very patient with the changes we made throughout the process and helped guide us when we’re were uncertain about how things would look and fit. Our son lost a toy in the store and he helped us find it. Chris definitely went above and beyond! The furniture is top quality at a great price. Highly recommend stopping by if you are in the market for some furniture.
- MMMary Ellen MurrahNov 9, 20255.0While we have not yet taken delivery of our furniture, we had a fantastic in-store experience. Teressa helped us without pushing or prodding but was knowledgeable about the products and services. She was patient with us. We felt no sales pressure but also knew she had our backs. Very excited for what we chose and cannot wait to get delivery (in 3 days only!!!)
Frequently Asked Questions About La-Z-Boy Bel Air
What types of furniture products does La-Z-Boy Bel Air offer?
La-Z-Boy Bel Air offers recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, sleepers, and home accessories.
What are the store hours for La-Z-Boy Bel Air on weekdays?
The store is open Monday through Friday from 10:00 AM to 7:00 PM.
Is La-Z-Boy Bel Air open on weekends?
Yes, the store is open on Saturdays and Sundays from 11:00 AM to 6:00 PM.
Does La-Z-Boy Bel Air offer delivery services?
Yes, they provide delivery services for their products.
Do I need to show proof of vaccination to visit La-Z-Boy Bel Air?
No, proof of vaccination is not required to visit the store.
What payment methods are accepted at La-Z-Boy Bel Air?
They accept American Express, Discover, MasterCard, and Visa.
Does La-Z-Boy Bel Air provide any design assistance services?
Yes, they offer in-home design services to help customers create their ideal home look.
Where is La-Z-Boy Bel Air located?
La-Z-Boy Bel Air is located at 597 Baltimore Pike, Bel Air, MD 21014, USA.
Are there grocery stores near La-Z-Boy Bel Air where I can shop before or after my visit?
Yes, ALDI USA is a nearby supermarket where you can shop for groceries conveniently before or after visiting La-Z-Boy Bel Air.
What nearby dining options can I explore close to La-Z-Boy Bel Air?
Nearby dining options include El Gran Pollo Bel Air for Latin American chicken dishes, Jersey Mike’s Subs for sandwiches, and IHOP for breakfast and brunch.
Can I find coffee shops near La-Z-Boy Bel Air to relax after shopping?
Yes, there is a Starbucks nearby where you can enjoy coffee or smoothies after your visit to La-Z-Boy Bel Air.