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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the operating hours of US Storage Centers in Baltimore?
US Storage Centers is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and Sunday from 10:00 AM to 2:00 PM. Gate access hours are from 6:00 AM to 10:00 PM daily.
Can I rent a storage unit online?
Yes, you can reserve or rent a storage unit online anytime through their website.
What forms of payment are accepted at US Storage Centers?
They accept checks, cash, VISA, Mastercard, cashier's checks, and money orders.
Are long-term leases required to rent a unit?
No, there are no long-term obligations. Rentals are on a month-to-month basis.
Do I need to bring my own lock for the storage unit?
Customers can bring a compatible lock or purchase one at the facility.
What items are prohibited from storage at US Storage Centers?
Prohibited items include liquids, explosives, flammable liquids, toxic materials, and perishables. Contact the facility for questions about specific items.
What nearby automotive services are available around US Storage Centers?
Nearby, you can find T and S Auto Repair and D&D Wrenching, providing automotive repairs and services that could assist you before or after your storage visit.
Are there any nearby places to grab food after visiting the storage center?
Yes, Gil's Pizza, Mary’s Catering & African Restaurant, and Roma Little Italy are nearby restaurants where you can enjoy a meal after your visit.
Where can I find moving supplies or help nearby US Storage Centers?
U-Haul is located nearby offering moving services and supplies, convenient for customers needing assistance with their move.
Can I visit US Storage Centers for a facility tour without renting a unit?
Yes, you can tour the facility during office hours without renting. The professional staff will be happy to show you around.