My experience with the store itself has been mostly positive, but my purchase has involved multiple issues that have made the discount price not worth it.
I bought a fridge on 1/13, and it was damaged during delivery on 1/15. The store handled this well and replaced the unit, allowing me to inspect the replacement in person.
A new delivery was scheduled for 1/17, but due to a store error, the old fridge was pulled and the new one was never installed leaving me without food storage until 1/19.
When the replacement was finally installed on 1/19, the delivery team damaged the freezer drawer by breaking an Allen wrench in a cross-threaded screw.
I've already taken multiple days off of work so I have not yet had the opprotunity to visit the store and see what they can do. With the loss of food, multiple trips and numerous issues, it would have been more efficent for me to purchase a full price refrigerator elsewhere.
PF
Paige Freeman
Jan 17, 2026
5.0
I came here unaware of what i was getting and left knowledgeable. Angela and Carl assisted me and were amazing, they answered all my questions and had amazing customer service. I will be back! The pricing was great, got an amazing washer & dryer for a good price. The delivery men were great as well and had great service! I’ve already told friends and family to come here!
AI
Art Poetry Images
Jan 14, 2026
5.0
Explore Maryland - Lowe's Outlet Store
ABOUT Lowe's Outlet of Baltimore
11989 REISTERSTOWN RD
Welcome to Lowe’s Outlet of Baltimore! Discover incredible savings up to 75% off top-quality home appliances, patio furniture, grills, lawn mowers, home décor and more. At Lowe’s Outlet locations, you’ll find a wide selection of products in varying conditions, including new items no longer carried in regular Lowe’s stores, scratch-and-dent units with minor cosmetic damage, and used products. Whether you’re looking for a great deal on a new appliance or a slightly imperfect piece with a few dents or scratches, you can find it here. Don’t miss out — Lowe’s Outlet items are exclusive to in-store shopping and not available online.
All sales are final, so be sure to inspect your items carefully before purchasing. For more information, see the Outlet Return Policy.
Add peace of mind with a Lowe’s Protection Plan on appliances, which covers your product from the date of purchase, delivery or installation.
Earn MyLowe’s Rewards™ points on eligible purchases when you scan your MyLowe’s ID or Wallet Scan to Pay or provide the phone number associated with your account.
Visit Lowe’s Outlet of Baltimore today for great deals on home improvement essentials.
NT
nicol taylor
Jan 13, 2026
1.0
I purchased a refrigerator on 1/7/26 it was hooked up the fiiter and air filter was missing I contacted the store I live 20 minutes away I had to ride back to the store for them to give me only refrigerator filter they had NO air filters in stock SO THEY SAY so I ordered on Amazon the water and ice is now working.. BUT the refrigerator fan is extremely LOUD I called the store tonight spoke with manager he said “OH YOU HABE TO CONTACT THE MANUFACTURER.. I WILL NEVER PURCHASE FROM THEM AGAIN TERRIBLE WORK ETHICS NO TRAINING IM BACK AT HOME DEPOT
Frequently Asked Questions About Lowe's Outlet Store
What are the opening hours of Lowe's Outlet Store in Baltimore?
Lowe's Outlet Store in Baltimore is open daily from 10:00 AM to 8:00 PM.
Where is Lowe's Outlet Store located?
It is located at 11989 Reisterstown Road, Baltimore, MD, 21136, USA.
What types of products and services does Lowe's Outlet Store offer?
Lowe's Outlet Store offers a variety of home improvement products including hardware, construction equipment, lumber, flooring, kitchen appliances, outdoor furniture, lawn equipment, and tools.
How can I contact Lowe's Outlet Store by phone or fax?
You can call them at +1 443-273-9150 or send a fax to +1 443-273-9151.
Does Lowe's Outlet Store have a social media presence?
Yes, you can visit their Facebook page at https://www.facebook.com/721390304398997.
Is there a gym near Lowe's Outlet Store where I can work out before or after shopping?
Yes, Planet Fitness is nearby and offers gym and health spa services, making it convenient to combine your fitness routine with shopping at Lowe's.
Where can I find grocery and shopping options near Lowe's Outlet Store?
Reisterstown Shopping Center and Lidl are nearby, offering grocery, furniture, and retail shopping options to complement your visit to Lowe's.
Are there any dining options close to Lowe's Outlet Store?
Yes, there are several nearby restaurants including Tropical Smoothie Cafe and Chick-fil-A, where you can enjoy a meal before or after shopping.
Can I find repair and maintenance services near Lowe's Outlet Store?
Nearby services include Journey Garage Door for garage door needs, Baltimore Cellphone Repair by Forever Wireless, and American Lock & Key for locksmith services.
Are there any banks or financial services near Lowe's Outlet Store?
Yes, Wells Fargo Bank, Western Union, and LibertyX Bitcoin ATM are nearby for your banking and money transfer needs.
Brand Certified Facts from Lowe's Outlet Store
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