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Extra Space Storage
Brand Certified

Extra Space Storage

4.9
(839 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityWarehouse Storage FacilityBoat Storage FacilityAutomobile Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 4211 Shannon Dr in Baltimore, MD today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, covered drive isles, covered loading bay, covered parking, deliveries accepted, drive-in building, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking, heated loading bay, warehouse space available, commercial tenants, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
4211 Shannon Dr, Baltimore, MD
21213, United States

Hours

Reviews

4.9
839 reviews
5 stars
779
4 stars
41
3 stars
8
2 stars
3
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Keshawn and Tira, for their professionalism, friendliness, and helpfulness throughout the rental process.

Facility Condition

The storage facility is noted for being clean, secure, and well-maintained, contributing to a positive customer experience.

Pricing Concerns

Some customers expressed dissatisfaction with recent price increases and the lack of communication regarding these changes.

Staff Recognition

Several reviews highlighted specific employees, especially Keshawn and Tira, for their exceptional service, suggesting they are valuable assets to the business.
  • RK
    Robert Knell
    5 days ago
    5.0
    A++ easy to work with
  • JF
    Jimmy F
    Feb 19, 2026
    5.0
    Great experience friendly staff and I love the set up of the facility very easy and convenient to use. Car port to keep car and my stuff dry while loading and unloading
  • MH
    MARGARET HOLLAND
    Feb 14, 2026
    5.0
    Staff was very informative & polite , I would recommend this place to family & friends .
  • VP
    Vanessa Parker
    Feb 14, 2026
    5.0
    My preferred facility because it is safer. Friendly and professional staff.
  • BH
    Brenda Hightower
    Jan 22, 2026
    5.0
    I’m not one to give 5 star reviews because there’s always room for improvement. The Extra Storage on Shannon Dr. in Baltimore has excellent employees. I especially want to give a shout out to Ms. Keshawn at this location. She went above and beyond to ensure my concern was brought to management attention. She could’ve stopped there but, she followed up to ensure I was satisfied with the results. I hope she is valued by management has much as I value her presence. Her Boss I believe her name is Katherine in that location is definitely a great example of leadership she was very attentive as well. Great job Keshawn may you continue to excel.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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