Extra Space Storage

4.9
822 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityWarehouse Storage FacilityBoat Storage FacilityAutomobile Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 4211 Shannon Dr in Baltimore, MD today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, covered drive isles, covered loading bay, covered parking, deliveries accepted, drive-in building, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking, heated loading bay, warehouse space available, commercial tenants, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
4211 Shannon Dr, Baltimore, MD
21213, United States

Hours

Reviews

4.9
822 reviews
5 stars
762
4 stars
41
3 stars
8
2 stars
3
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Tira and Catherine, received high praise for their professionalism, friendliness, and helpfulness, making the rental process easy and pleasant.

Facility Condition

The storage facility is consistently described as clean, organized, and well-maintained, contributing to a positive customer experience.

Security Concerns

Some customers expressed concerns about security, particularly regarding the gate being stuck open for an extended period, which raised worries about unauthorized access.

Pricing Issues

A few customers noted dissatisfaction with sudden price increases and lack of communication regarding these changes, leading to considerations of moving to more affordable options.
  • ML
    Michael Logeman
    5 days ago
    5.0
    Great office staff very polite and courteous
  • KD
    King Davis
    Jan 3, 2026
    5.0
    I had a very satisfying experience with Keshawn at 4211 Shannon Drive in Baltimore Maryland. She is awesome and knew exactly what I needed. She is extremely knowledgeable.
  • VG
    Valerie Grays
    Dec 31, 2025
    5.0
    Katherine and the entire staff are always very friendly and helpful whenever I need assistance. I appreciate that they know me by name. It makes a difference.
  • LM
    lamont mcnair
    Dec 10, 2025
    5.0
    Coustomer service was excellent, Very helpful with showing you how things work and very informative on products they offer.
  • KS
    kevin sparrow
    Dec 6, 2025
    5.0
    Bought a storage auction unit. Was treated fantastic. Very well run facility.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.