Extra Space Storage

4.9
149 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 6901 Security Blvd in Baltimore, MD today! Our large selection of storage units, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered drive isles, covered loading bay, deliveries accepted, drive-in building, parking spaces, elevator access, drive up climate controlled units, heated loading bay, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
6901 Security Blvd, Baltimore, MD
21244, United States

Hours

Reviews

4.9
149 reviews
5 stars
145
4 stars
1
3 stars
1
2 stars
0
1 star
2

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Loretta and Chazney, for their exceptional customer service, friendliness, and helpfulness.

Cleanliness

The facility received numerous compliments for being clean, well-maintained, and organized, contributing to a positive customer experience.

Accessibility

Many reviews highlighted the easy access to the facility and the convenience of the location, making it user-friendly for customers.

Pricing Concerns

Some customers expressed dissatisfaction with frequent rent increases, indicating a need for more stable pricing to retain customers.

Management Issues

A few reviews noted issues with management responsiveness and accessibility, particularly regarding maintenance and communication.
  • PH
    Patricia Hoyte
    6 days ago
    5.0
    The facility is clean and the assistance provided by Miss Loretta was on point with the process, storage location and how to enter and exit the facility , ⭐️
  • JH
    jena hall hagen
    6 days ago
    5.0
    Loretta is a great value to extraspace and to anyone who has the pleasure to deal with such a friendly professional.
  • TR
    TOW GURUS & RECOVERY
    Nov 13, 2025
    5.0
    Loretta is a great person to meet here. She worked very good. She showed me everything work very well thank you very much.
  • NN
    Noel St. Jean (NoelSJ)
    Nov 2, 2025
    5.0
    New facility, fresh management. Setup was ready and painless thanks to the pleasant and friendly manager Loretta! She listened to my needs and my budget conscious requirements. Since this is a new facility, move-in specials are available. She gave me a your prior visit, then a second tour to see the units and location before I decided to lease. Convenient access. Freeway exit and on ramp just a stones throw away. Spacious new building.
  • DT
    Design Too
    Oct 29, 2025
    1.0
    This is the number one worst company that it is this company has no respect at all. They go up $100 at a time. Maybe they think because it's a big bin that you wasn't going to move out or I moved out. The rent was $315 I found a place same size 10 by 30 for $129. They wants to go up every 4 months which is crazy nobody got money like that they put a low price on and then when it get you in there they want to go up it's not fair if you want $300 and you need to put $300 on it so people can keep on moving on and find what they can afford. This is really bad times out here nobody can't afford money like that. They lose customers and lose respect for their company. Go back to basics. But right now this company got the poop award.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.