Extra Space Storage

4.9
661 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 707 S Caton Ave in Baltimore, MD today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, drive up climate controlled units, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
707 S Caton Ave, Baltimore, MD
21229, United States

Hours

Reviews

4.9
661 reviews
5 stars
620
4 stars
27
3 stars
4
2 stars
3
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Kevin received numerous accolades for his exceptional customer service, being described as helpful, friendly, and professional.

Cleanliness

The facility is consistently noted for its cleanliness and well-maintained units, contributing to a positive customer experience.

Convenience

Customers appreciate the convenient location, easy access to units, and features like online account management and 24/7 access.

Pricing Concerns

Some customers expressed dissatisfaction with sudden price increases shortly after renting units, indicating a potential issue with transparency in pricing.
  • AD
    Antwaun Dillard
    Jan 4, 2026
    1.0
    Great customer service from the manager. The facility is also nice. My main problem is with their policy for outrageously increasing your prices every 60 to 90 days. It's like they penalize you for being a long time customer of them and force you to move out by making their prices unreasonable
  • TB
    Tamara Booker
    Dec 29, 2025
    5.0
    Kevin has excellent customer service
  • KC
    kriston clarke
    Dec 19, 2025
    5.0
    Kevin made process super easy; very communicative and easy going.
  • TS
    Toni Smithson
    Dec 19, 2025
    5.0
    Fast and efficient.
  • GP
    graleesha prince
    Nov 14, 2025
    5.0
    Kevin was on time for work opened the store promptly. Because I actually came 30 minutes earlier and didn't realize the store opens at 9:30. He showed up on time. That was a plus customer service was great. It kept me laughing, and I also was been rebellious. As normal. So the end of this story is, I had a fabulous time and I rented my garage and achieved my goal. I just want to say thank you till we meet again. Which will be every day, almost lol

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.