Extra Space Storage

4.9
655 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 707 S Caton Ave in Baltimore, MD today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, drive up climate controlled units, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
707 S Caton Ave, Baltimore, MD
21229, United States

Hours

Reviews

4.9
655 reviews
5 stars
616
4 stars
26
3 stars
4
2 stars
3
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Kevin received numerous accolades for his exceptional customer service, being described as helpful, friendly, and professional.

Cleanliness

The facility is consistently noted for its cleanliness and well-maintained units, contributing to a positive customer experience.

Security Features

Customers appreciate the excellent security measures in place, including surveillance and gated access, which enhance their sense of safety.

Pricing Concerns

Several reviews mentioned dissatisfaction with sudden price increases after a short rental period, indicating a potential area for improvement.

Convenience

The location is praised for its accessibility and convenient online account management, making it easy for customers to manage their storage needs.
  • LB
    Lavonne Bankston
    Nov 14, 2025
    5.0
    Kevin Davis was great in helping me move-in and out of my storage.
  • AE
    Amaechi Ezenwoba
    Nov 14, 2025
    5.0
    “I’m extremely satisfied with the service Kelvin provided. He went above and beyond to make sure I was taken care of. His professionalism, kindness, and attention to detail made the entire experience wonderful. Thank you, Kelvin!”
  • GP
    graleesha prince
    Nov 14, 2025
    5.0
    Kevin was on time for work opened the store promptly. Because I actually came 30 minutes earlier and didn't realize the store opens at 9:30. He showed up on time. That was a plus customer service was great. It kept me laughing, and I also was been rebellious. As normal. So the end of this story is, I had a fabulous time and I rented my garage and achieved my goal. I just want to say thank you till we meet again. Which will be every day, almost lol
  • BM
    briell mccoy
    Nov 8, 2025
    5.0
    Mr Kevin is an amazing person! He is very helpful and knowledgeable! Give him a raise!!
  • GK
    GoodGood Kitty
    Nov 5, 2025
    5.0
    Renting at This storage facility has been a great experience. From the easy access units to the very convenient online payment option. Thank you ExtraSpace for the wonderful customer service!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.