Extra Space Storage

4.8
445 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 5425 O'Donnell St in Baltimore, MD today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, RV parking, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
5425 O'Donnell St, Baltimore, MD
21224, United States

Hours

Reviews

4.8
445 reviews
5 stars
402
4 stars
21
3 stars
3
2 stars
6
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Joann received numerous accolades for her exceptional customer service, being described as friendly, helpful, and professional.

Cleanliness

The facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.

Accessibility

Customers appreciated the easy access to the facility and the availability of moving equipment like carts.

Overall Experience

Many customers expressed high satisfaction with their overall experience, recommending the facility for its service and quality.
  • DE
    Demetrius Eldridge
    Dec 18, 2025
    5.0
    Very helpful, very funny . I didn’t know I could have such a fun time buying a storage unit . - Thumbs up 👍🏽
  • JD
    Jackie Dennis
    Dec 18, 2025
    5.0
    Super clean facility. Has a bathroom for use which is also very clean. Location is safe and secure. Plenty of carts are available. Ample parking for a 26ft box truck. The manager, Joann, was wonderful. Very professional and kind. Highly recommend this facility.
  • MC
    Mikey Cassidy
    Dec 16, 2025
    5.0
    Joann is a fantastic representative for our storage needs. She's on top of it. The space is clean and convenient. I know my storage is being kept safe in their hands
  • JI
    Jen Isbomb
    Dec 13, 2025
    5.0
    I’ve had my parents stuff in storage for five beers and after getting to the unit, everything was in pretty good shape considering it had been in there so long. A few mouse droppings but nothing major at all. Great customer service I would definitely. use them again
  • TL
    Tara Larrick
    Dec 13, 2025
    5.0
    I started renting here in March and have been assisted by Joann several times. She is always very pleasant and helpful whenever I have questions. I recently upgraded to a larger unit. She made the process super easy and fully answered all of my questions about the transfer.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.