Brand Certified
Extra Space Storage
4.8(462 reviews)
Certified by Extra Space Storage • Feb 22, 2026
Business Details
5425 O'Donnell St, Baltimore, MD
21224, United States
Certified by Extra Space Storage • Feb 22, 2026
(410) 230-7188
Certified by Extra Space Storage • Feb 22, 2026
https://www.extraspace.com/storage/facilities/us/maryland/baltimore/3715/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Feb 22, 2026
About
Certified by Extra Space Storage • Feb 22, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 5425 O'Donnell St in Baltimore, MD today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, RV parking, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Feb 22, 2026
Hours
Certified by Extra Space Storage • Feb 22, 2026
Reviews
4.8
462 reviews
5 stars
417
4 stars
23
3 stars3
2 stars6
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Joann received numerous accolades for her exceptional customer service, being described as friendly, helpful, and accommodating.
Facility Cleanliness
The storage facility is consistently noted as clean, well-maintained, and secure, contributing to a positive customer experience.
Accessibility
Customers appreciated the easy access to the facility and the availability of moving equipment like carts.
Overall Experience
Many reviews highlighted a great overall experience, with customers expressing satisfaction and recommending the facility to others.
- RSRichard ShankFeb 18, 20265.0I had a great experience working with the team, especially Joanne. She helped me figure out how best to handle my needs for a start up business to store some product and a commercial vehicle. We were able to connect with other Extra Space Storage in the area and find the best fit, so a real team player to ensure I walked away with a great value. Thank you!
- KKKarolinaFeb 17, 20265.0Joanne was so helpful, friendly and informative - she helped us select the best unit for our needs and made sure we got the best deal. She answered all of our questions! It’s rare to have this kind of experience in customer care- and I can’t say enough how happy we are. Will highly recommend this location specifically because of how much easier it was with Joanne’s help. Thank you again!
- KKKaren KingFeb 16, 20265.0I've been with them at least 3 years. I like that the units are inside. Have to use your code for gate & to get in the door.
- ZZzwxblrFeb 7, 20265.0my mother has been with this company for but today my experience went above and beyond. This location has something no other has, Joann. She helped us out and did so with class, grace and something that’s become completely rare in today’s climate, exceptional customer service. She deserves whatever the maximum compensation increase is and recognition for running a business so well. Thank you Joann! - Jorge & Nayoka
- MNMikala NuccioJan 26, 20265.0Anyone who values good customer service knows how hard it is to come by in Baltimore City, but look no further—Joann at ExtraSpace knows how it’s done. She was transparent, personable, thoughtful, and deeply caring. She remembers her customers and takes care to personalize each experience. We got to chatting about Italian cookies and all of the sudden she jumped up and grabbed a bag of her own homemade cookies to offer my boyfriend and I one. It was such a kind gesture that immediately created a sense of comfort and trust—Joann makes a simple storage rental upgrade feel like a visit with family. We need more Joanns!!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Omaha residents near Central Omaha, Midtown, Benson, Dundee, West Omaha, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of 90th St and Dodge St.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the access hours for Extra Space Storage in Baltimore?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM, Sunday through Saturday.
What security features does Extra Space Storage offer?
Extra Space Storage provides exceptional security with electronic gate access, manager living on site, and multiple entrance/exit gates to ensure your belongings are safe.
Do you provide climate-controlled storage units?
Yes, most Extra Space Storage facilities, including this location, offer climate-controlled storage units for temperature-sensitive items.
Can I store my RV or vehicle at Extra Space Storage?
Yes, Extra Space Storage offers outdoor parking, covered parking, and indoor storage solutions for RVs and vehicles with drive-up access available.
What payment options are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Are moving and packing supplies available at this facility?
Yes, Extra Space Storage offers a variety of moving and packing supplies, including boxes, both online and at the local facility.
Where is Extra Space Storage located in Baltimore?
It is located at 5425 O'Donnell St, Baltimore, MD 21224, near the intersection of 90th St and Dodge St.
What popular nearby places can I visit before or after using Extra Space Storage?
You can visit the Baltimore Comedy Club, Toby's Dinner Theatre, or Baltimore's Inner Harbor & Convention Hall for entertainment near Extra Space Storage.
Are there any nearby dining options close to Extra Space Storage?
Yes, nearby dining options include Buckhorn Family Restaurant, Berries By Quicha, and Tradewinds Restaurant.
What nearby services can assist with moving or transportation needs?
Nearby you can find Hertz Equipment Rental and Herc Rentals for equipment, as well as A-1 Escort Service and TravelCenters of America for travel and transportation needs.
Brand Certified Facts from Extra Space Storage
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