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Extra Space Storage
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Extra Space Storage

4.8
(630 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 3800 Pulaski Hwy in Baltimore, MD today! Our large selection of storage units, drive up access, drive up units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3800 Pulaski Hwy, Baltimore, MD
21224, United States

Hours

Reviews

4.8
630 reviews
5 stars
592
4 stars
14
3 stars
6
2 stars
3
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and professional, with particular mentions of Brenda and Marcus for their exceptional service.

Cleanliness

The facility is frequently described as clean and well-maintained, contributing to a positive customer experience.

Professionalism

Many reviews highlighted the professionalism of the staff, noting their ability to explain processes clearly and handle customer inquiries effectively.

Mixed Experiences

While most feedback is positive, there are a few reports of poor customer service experiences, particularly regarding a specific staff member's rudeness.
  • JJ
    John Early Jr
    5 days ago
    5.0
    Service was great good people to work for front desk was great just thank you for my storage unit everything has been on time and available good spot to go to
  • TM
    Tasha Meadows
    Feb 15, 2026
    5.0
    Excellent experience.Brenda is wonderful
  • AM
    Adam Mayer
    Feb 12, 2026
    5.0
    Brenda was so helpful. Excellent customer service
  • ML
    Marshall Lane
    Feb 10, 2026
    5.0
    Excellent customer service. Brenda is great, very helpful and friendly. Property is very clean. Excellent experience
  • TC
    Terrell Carroll
    Jan 24, 2026
    5.0
    Great service. All info was explained very well

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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