Extra Space Storage

Reviews

• RM

  Rob MacCuspie

  3 days ago
  5.0
  Best storage facility we’ve used. Moved in when brand new, extremely well lit, clean, spacious aisles, XL elevators, very competitive price, very very friendly and helpful staff during move in and Justin also during move out. Definitely recommend this location. Will rent here again when need arises.
• JC

  Jeremy Cefaratti

  4 days ago
  5.0
  Staff was exceptionally helpful and courteous professional every way this is the first time I’ve used storage for myself fantastic experience. I highly recommend anyone looking for storage in Indianapolis or surrounding area.
• AS

  Angela Santini

  Apr 2, 2026
  5.0
  I had a great experience at this Extra Space Storage facility. Justin was able to answer all of my questions, as well as address all my concerns. Also, the building was notably very clean and easy to navigate. Overall, I definitely recommend!
• JK

  James K

  Mar 31, 2026
  5.0
  I recently had the pleasure of working with Justin at Extra Space Storage, and I can’t recommend him highly enough. From the very beginning, Justin provided outstanding customer service that truly stood out. When I first contacted the facility, Justin took the time to thoroughly explain all of my options, answered every question I had with patience and clarity, and helped me select the perfect storage unit size for my needs. What really impressed me was how he went the extra mile—literally. He personally walked me through the entire facility, pointed out the cleanest and most secure areas, and even helped me measure a couple of different units to ensure I made the right choice. During the move-in process, Justin was incredibly helpful and proactive. He offered practical tips for organizing my belongings efficiently, suggested the best packing materials, and made sure everything was set up smoothly. When I encountered a minor issue with my access code, he responded immediately and resolved it on the spot without any hassle. What sets Justin apart is his genuine willingness to go above and beyond. He didn’t just process my rental—he treated me like a valued customer and made the entire experience stress-free and positive. In an industry where storage facilities can feel impersonal, Justin’s attentive, friendly, and professional approach made all the difference. If you’re looking for reliable storage with exceptional service, I highly recommend Extra Space Storage and specifically asking for Justin. He’s the kind of employee who makes a company shine. Thank you, Justin, for your outstanding work and for going the extra mile! Rating: 5/5 Stars
• BL

  Betty Lattimore

  Mar 30, 2026
  5.0
  Justin is absolutely amazing. He was so cordial and kind. I appreciate the coffee and water service he offered and working with us to switch our unit to a more appropriate size for us. The facility is also super clean and well maintained.

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