La-Z-Boy Annapolis

4.8
1414 reviews

About

Furniture StoreHome FurnitureChairsCustom FurnitureLa-Z-Boy
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.

Location

La-Z-Boy Annapolis
163 Jennifer Rd, Annapolis, MD
21401, United States

Hours

Reviews

4.8
1,414 reviews
5 stars
1,237
4 stars
102
3 stars
29
2 stars
22
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the knowledgeable and friendly sales staff, highlighting their helpfulness and professionalism throughout the purchasing process.

Product Quality

Customers expressed satisfaction with the quality and comfort of the furniture, noting the durability and craftsmanship of the products.

Delivery Experience

While most reviews mentioned timely and professional delivery, there were some frustrations regarding delays in receiving orders.

Sales Experience

Overall, customers appreciated the non-pressuring sales environment, allowing them to make informed decisions without feeling rushed.

Mixed Experiences

A few reviews highlighted negative experiences with specific staff members, indicating inconsistency in customer service.
  • LS
    Linda Strohecker
    3 days ago
    5.0
    I walked in, and was approached by a very mice lady. With in 30 minutes I had my chair ordered and waiting for delivery. Very good experience.
  • GG
    Gregg Gevaudan
    Jan 4, 2026
    5.0
    The salesperson was very nice, not pushy. Found out what we wanted, gave us options. Showed us a larger piece of fabric in the color we selected which cemented our choice. Write up was very quick and easy.
  • WC
    Wesley Crawford
    Jan 3, 2026
    5.0
    My experience was excellent. Leonie Crutchfield helped us pick the best color combinations and layout for our new furniture. She helped us see a better solution than what we planned. I would recommend seeing her when you visit.
  • MG
    Melissa Gray
    Jan 1, 2026
    1.0
    Our new chair worked for a day. We contacted La-Z-Boy to troubleshoot via a phone call. It worked for less than five minutes so a maintenance tech zoom call was set up for a week later. Then parts were ordered and a tech was scheduled for a repair but cancelled and rescheduled for 3 weeks later. At this point, we’ve had a brand new chair that has worked for one day. We are frustrated. We are hopeful that after the repair, the chair works without issue.
  • JR
    John Rubsamen
    Dec 28, 2025
    5.0
    We had a great experience with Divan! She had the perfect balance of friendly, knowledgable but not pushy/salesy. She was knowledgable in the different products, and provided great options to fit what we were looking for. She Gave us the space to look around the store, but always available when we had questions. Truly an enjoyable experience! Thank you!

Frequently Asked Questions About La-Z-Boy Annapolis

What types of furniture products does La-Z-Boy Annapolis offer?

La-Z-Boy Annapolis offers recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.

What are the store hours for La-Z-Boy Annapolis?

La-Z-Boy Annapolis is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.