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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Worcester, MA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
1,624 reviews
5 stars
785
4 stars
389
3 stars
179
2 stars
70
1 star
201
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report unresponsive and rude employees.
Product Availability
Customers frequently mention issues with product availability and order fulfillment, leading to frustration and delays.
Store Organization
The store's organization is often criticized, with reports of items being misplaced and difficulty in finding assistance.
Delivery Issues
Delivery experiences vary widely, with some customers satisfied while others report significant problems and poor communication.
Staff Knowledge
While some staff members are noted for their helpfulness and knowledge, others are described as unhelpful or uninformed.
- SSSean SmirnovJan 2, 20262.0Would not honor the price. The box is labeled at $34 but rings at $50. Manager won't adjust the price. And it is not like anyone has ran and fixed it. The same one in H*me Dep*t is $27 to start with.
- DBDR BDec 21, 20255.0Great place for some metric hardware 😂
- KGKeegan GallantDec 11, 20255.0Spoke to the ASM Dave, who resolved my inquiry in a manner that left me impressed. 5 stars for Dave and the high level of professionalism and customer service provided.
- AKAnthony Hodges KYBDec 7, 20255.0I would like to express my sincere gratitude to Deb and Dan for their invaluable assistance in locating the necessary products I need for my projects at home.
- RFRich FaulheferDec 1, 20255.0Absolutely fantastic store. I was greeted immediately, guides and directed to department. My first time in there. I am nervous when that is the case. Immediately, the nerves were gone and felt comfortable. Stress free, I recommend early morning for now.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Worcester, MA?
You can find a wide range of products including appliances, paint, patio furniture, home décor, tools, flooring, plumbing supplies, lumber, grills, gardening equipment, and more.
What are the operating hours for the Lowe's store in Worcester?
Lowe's is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sundays.
Does Lowe's in Worcester offer pickup and delivery services?
Yes, Lowe's offers in-store pickup and delivery services.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there installation services available at this Lowe's location?
Yes, Lowe's offers various installation services including appliances, flooring, lighting, blinds, and more.
Are there nearby places I can visit before or after shopping at Lowe's Worcester?
Yes, nearby places include Starbucks for coffee, Five Guys for a quick meal, and Barnes & Noble for browsing books.
If I need a locksmith, are there any nearby places close to Lowe's in Worcester?
Yes, minuteKEY and Minute Key locksmith services are located near Lowe's for your convenience.
Where can I exchange propane near Lowe's in Worcester?
Blue Rhino Propane Exchange is nearby, making it easy to exchange propane tanks when visiting Lowe's.
Does Lowe's Home Improvement in Worcester provide multilingual support?
Yes, Lowe's offers services in English and Spanish, with in-store translation services available for other languages.