Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 345 Shrewsbury St in Worcester, MA today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, covered loading bay, covered parking, deliveries accepted, parking spaces, elevator access, RV parking, kiosk, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
288 reviews
5 stars
217
4 stars
19
3 stars
14
2 stars
5
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Isai, Coop, and Gabby, received high praise for their friendliness, helpfulness, and professionalism.
Cleanliness
The facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.
Accessibility
Customers appreciated the easy access to units and the straightforward rental process, both online and in-person.
Security Concerns
Some reviews raised serious concerns about security, including reports of rodent infestations and theft, which negatively impacted customer trust.
Pricing Issues
Several customers expressed dissatisfaction with sudden price increases after initial rental agreements, leading to frustration and distrust.
- ICInfo CenterNov 11, 20255.0I was helped by Isai at the front desk and with securing an upgraded space. I’ve been using this location for over a year and they have always been so helpful! Greatly appreciate them and their efforts making everything easy and simple every month
- MDMariannne DiazNov 8, 20255.0Isai was amazing. His customer service was amazing! Very informative and understanding. He was patient and took his time with us. He was very thorough. This job was meant for him ❤️
- JPJonathan PaganNov 8, 20255.0great service all around very informative
- SRSonia RiveraNov 3, 20255.0Coop was friendly and accommodating.
- DLDana LinnanOct 22, 20255.0Visited a half hour ago for the first time. The gentleman was very helpful, informative, friendly, and patient with my energetic child! :)
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the residents of Worcester and the surrounding areas of Shrewsbury, Millbury, Grafton, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of I-290 and MA-9.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
What are the operating hours of Extra Space Storage in Worcester, MA?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
What types of storage units does Extra Space Storage offer?
They offer a large selection of storage units including standard and climate-controlled options, as well as RV and boat storage solutions.
Are packing and moving supplies available at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies such as boxes, available online and at the facility.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their website.
Does Extra Space Storage have an onsite manager?
Yes, there is an on-site resident manager to assist customers.
What payment methods are accepted at Extra Space Storage?
They accept American Express, Apple Pay, cash, check, Discover, Mastercard, and Visa.
What security features does Extra Space Storage provide?
The facility offers exceptional security measures to keep your belongings safe.
Where is Extra Space Storage located in Worcester?
It is located at 345 Shrewsbury St, near the intersection of I-290 and MA-9 in Worcester, MA.
What nearby restaurants can I visit before or after storing at Extra Space Storage?
You can visit nearby restaurants such as Cafe Manzi's, Grill 352 & Kabab, Scano's Bakery & Restaurant, Vintage Grille, Salgabom Snacks, Padavano's Place, or The Woo Bar & Grill.
Are there any nearby services that might be useful when visiting Extra Space Storage?
Yes, nearby services include Bello Opticians for eyewear needs, Tommy M's Barber Stylist for grooming, and Bookkeeping Wizard for accounting services.
What other self-storage facilities are close to Extra Space Storage?
CubeSmart Self Storage is a nearby storage facility if you're considering alternative locations.