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Store your belongings at Extra Space Storage on 345 Shrewsbury St in Worcester, MA today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, covered loading bay, covered parking, deliveries accepted, parking spaces, elevator access, RV parking, kiosk, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
300 reviews
5 stars
229
4 stars
19
3 stars
14
2 stars
5
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Coop and Isai, received high praise for their helpfulness, friendliness, and professionalism.
Cleanliness
The facility is frequently noted for being clean and well-maintained, contributing to a positive customer experience.
Security
Customers appreciate the secure environment of the storage facility, although there are some concerns about potential security issues.
Pricing Concerns
Several reviews mention unexpected price increases shortly after renting, leading to dissatisfaction among customers.
Mixed Experiences
While many customers report positive experiences, there are notable complaints regarding rodent issues and unresponsive staff at times.
- DMDani McGrath2 days ago5.0Unfortunately I forgot the gentleman's name,so the day I got my unit he was extremely HELPFUL in helping me figure out the best unit for me an most people would try an upsell me he did offer a bigger one as he's required to do however he did NOT push it on me. He's been so helpful the past few months as well with helping me pay my bill because for some reason on my end my credit card hasn't been going threw so the past 2 months he's gone out of his way to make surr I'm able to pay my bill he actually has called me so that I could do it. He's gone above and beyond multiple times He's actually taking the time to send me a text with All my information so that way I could get into my unit as well. I definitely would recommend this facility any time someone asks me about getting a unit. Thank you Again for ALL your help an HARD Work
- DTDana Tribandis3 days ago5.0Isai and coop provide great customer service. Very friendly and helpful!
- GCgabriel campos4 days ago5.0Isai was amazing. very mindful, and great to work with didn't mind to show us the difference in sizes for the storages
- GRGlenn Rigoff4 days ago5.0Isai wad a good help in finding my storage thank you !!!
- CCCarolineDec 11, 20255.0I have been a renter with extra space for some years and I recently upgraded to a bigger unit. When I called to inquire on how to go about it, Coop was extremely helpful. He let me know the process and went above and beyond by showing me all the units that were available… Very friendly and patient. I like everything about the place, it’s very secure and clean. The staff are friendly and always helpful. The process was easy and smooth. Thank you Coop!!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the residents of Worcester and the surrounding areas of Shrewsbury, Millbury, Grafton, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of I-290 and MA-9.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
What are the operating hours of Extra Space Storage in Worcester, MA?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
What types of storage units does Extra Space Storage offer?
They offer a large selection of storage units including standard and climate-controlled options, as well as RV and boat storage solutions.
Are packing and moving supplies available at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies such as boxes, available online and at the facility.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their website.
Does Extra Space Storage have an onsite manager?
Yes, there is an on-site resident manager to assist customers.
What payment methods are accepted at Extra Space Storage?
They accept American Express, Apple Pay, cash, check, Discover, Mastercard, and Visa.
What security features does Extra Space Storage provide?
The facility offers exceptional security measures to keep your belongings safe.
Where is Extra Space Storage located in Worcester?
It is located at 345 Shrewsbury St, near the intersection of I-290 and MA-9 in Worcester, MA.
What nearby restaurants can I visit before or after storing at Extra Space Storage?
You can visit nearby restaurants such as Cafe Manzi's, Grill 352 & Kabab, Scano's Bakery & Restaurant, Vintage Grille, Salgabom Snacks, Padavano's Place, or The Woo Bar & Grill.
Are there any nearby services that might be useful when visiting Extra Space Storage?
Yes, nearby services include Bello Opticians for eyewear needs, Tommy M's Barber Stylist for grooming, and Bookkeeping Wizard for accounting services.
What other self-storage facilities are close to Extra Space Storage?
CubeSmart Self Storage is a nearby storage facility if you're considering alternative locations.