Extra Space Storage

4.7
930 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1180 Millbury St in Worcester, MA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, drive up climate controlled units, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, solar site, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1180 Millbury St, Worcester, MA
01607, United States

Hours

Reviews

4.7
930 reviews
5 stars
800
4 stars
76
3 stars
18
2 stars
11
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting Cheyenne and Regina for their outstanding service.

Cleanliness

The facility is frequently described as clean and well-maintained, contributing to a positive customer experience.

Accessibility

Many reviews noted the ease of access to storage units and the quick setup process, making it convenient for customers.

Security Concerns

Some customers expressed serious concerns about security issues, including malfunctioning gates and incidents of unauthorized access.

Pricing Issues

Several reviews mentioned dissatisfaction with rising prices and fees, leading some customers to seek alternatives.
  • JJ
    Joseph
    Aug 24, 2025
    5.0
    Cheyenne and Jen provided excellent customer service. I would recommend this location to everyone!
  • LA
    Luis Arocho
    Aug 6, 2025
    5.0
    Had the Best experience made everything very easy and helpful 10 out of 10 would recommend coming here to the store Whatever you need to store, the lovely ladies are the best inside
  • PW
    Pope Wan
    Jul 26, 2025
    5.0
    Great customer service… Cheyenne has great service and very friendly. Got the job done as promised
  • SS
    Shukrullal Sadat
    Jul 23, 2025
    5.0
    Perfect there’s employees doing great she’s helping a lot
  • LT
    Lisa Trottier
    Jul 21, 2025
    5.0
    Very pleasant and helpful staff

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.