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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Woburn, MA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
1,850 reviews
5 stars
857
4 stars
426
3 stars
209
2 stars
80
1 star
278
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees are praised for their helpfulness, while others are reported as rude or unresponsive.
Product Availability
Frequent issues with stock levels and online inventory accuracy, leading to customer frustration.
Delivery Issues
Numerous complaints about delivery delays, incorrect items, and poor communication regarding orders.
Store Organization
Concerns about store layout and product placement, making it difficult for customers to find items.
Positive Staff Interactions
Several customers highlighted positive interactions with specific staff members who provided excellent assistance.
- DDDon DanielJan 2, 20265.0Great selection, good prices and helpful folks.
- YOyesid ocampoDec 26, 20252.0No good 😕
- CFcathy flemingDec 17, 20255.0I came in the other day to purchase some paint to touch up and there was some problems getting a good match. A very helpful associate named Drew took the time to ensure the color was as close as it could get. When I came home and painted it matched great! I am so relieved and pleased with this experience, and the help I received. Thank you Drew for your kindness.
- ALAndy LiDec 5, 20251.0Ordered a DEWALT 20V 4-pack battery bundle here on a Black Friday deal for $99. App showed “in progress / preparing order,” for a whole week then the store cancelled it with no attempt to transfer or honor the price. When I asked what would happen if I disputed the order as “not delivered,” the response I got was, “You can, but I’m still going to cancel the order.” That felt very dismissive and unhelpful. What makes this worse is that the exact same item is now listed on Lowes.com for about double the price of my original Black Friday deal. So from my perspective, Lowe’s: – accepted my order at the promo price, – showed it as in progress, and then – cancelled it and continued selling the same item at a much higher price. I won't come back for any holiday promotions in the future. Go with Amazon or HomeDepot.
- LLLaura LNov 26, 20251.0Do not buy your appliances at Lowe's in Woburn! If I could leave less than a star, I would. The sales person was fine, but the delivery is terrible and the follow-up I'm in the midst of is ridiculous. First, the gas stove I bought arrived extremely dented, so I didn't accept it. Then, Lowe's re-delivered the next day, but this time without the kit I ordered to get the stove hooked up to the gas line. I already re-arranged the plumber (who has to come twice as it is for this install, before delivery to unhook and after to install). The plumber now has to pick up the gas install kit and bring it. I'm asking Lowe's for a refund on the gas line install kit they didn't deliver and to pay for the difference between their price and what the plumber will charge me. Seems like the least they can do, but thus far, they are unwilling. I'll keep you posted...
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Woburn, MA?
You can find quality hardware products including paint, patio furniture, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage and more.
What are the operating hours of Lowe's Home Improvement in Woburn, MA?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sundays, with special holiday hours.
Does Lowe's Home Improvement offer delivery or in-store pickup services?
Yes, Lowe's provides both delivery and in-store pickup services for your convenience.
How can I find a specific product online at Lowe's?
Search using a keyword, Lowe’s item number, brand, or manufacturer’s model number, or browse by department to shop their large selection of items.
What payment options are accepted at Lowe's Home Improvement in Woburn?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What kind of installation services does Lowe's Home Improvement provide?
Lowe's offers installation services including appliances, backsplashes, blinds, cabinets, carpet, countertops, decks, dishwashers, doors, garage doors, garbage disposals, generators, gutters, flooring, HVAC, lighting, playsets, shower doors, smart home devices, siding, sinks and faucets, tile flooring, toilets, vanities, washers and dryers, water filters, windows, roofing, fence, and more.
Are there any nearby locksmith services close to Lowe's Home Improvement in Woburn?
Yes, both 'minuteKEY' and 'Minute Key' locksmith services are nearby and can assist customers needing key or lock services.
What dining options are available near Lowe's Home Improvement in Woburn?
Nearby restaurants include Bertucci's Italian Restaurant offering pizza and Italian cuisine, and On The Border Mexican Grill & Cantina for Mexican food options, great spots to visit before or after shopping.
Are there educational or training centers near Lowe's Home Improvement in Woburn?
Yes, American Graphics Institute and Aquent Graphics Institute provide specialty and vocational training nearby, useful for customers interested in computer coaching and design courses.
How can the nearby US Post Office benefit customers visiting Lowe's Home Improvement?
The US Post Office located nearby offers convenient mailing and shipping services that customers can access when they visit Lowe's, making it easy to handle postal needs in one trip.