Extra Space Storage

4.4
162 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 55 Salem St in Woburn, MA today! Our large selection of storage units, exceptional security, deliveries accepted, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
55 Salem St, Woburn, MA
01801, United States

Hours

Reviews

4.4
162 reviews
5 stars
133
4 stars
7
3 stars
0
2 stars
0
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Adolfo and Dawn, for their friendliness, helpfulness, and professionalism.

Facility Condition

The facility is reported to be clean, secure, and well-maintained, especially after the transition from CubeSmart to Extra Space Storage.

Pricing

Many reviews highlighted the competitive pricing and value for money, with customers feeling satisfied with their rental costs.

Accessibility Issues

Some customers reported problems with access, including elevator malfunctions and issues with the keypad and garage doors.

Mixed Experiences

While many reviews were positive, there were also complaints about poor communication and service during the transition period.
  • CB
    Christina Benton
    2 days ago
    5.0
    I have had the best experience with Extra Space! Would highly recommend them, the staff is amazing !!!
  • CS
    Carolyn J. Spierto
    3 days ago
    5.0
    Dawn is great. She's very helpful & easily helped with an issue I had.
  • PB
    Pete and Christina Benton
    4 days ago
    5.0
    Sharon and the team are so helpful, a pleasure to use this facility
  • SS
    Sarah Scaffidi
    Dec 30, 2025
    5.0
    Went in looking for a unit, Sharon was there to help. She got me all the info I needed. Great customer service from her!
  • JS
    Jeff Steep
    Dec 17, 2025
    5.0
    Seriously, one of the very best storage units and I’ve had a bunch of them. The people are super friendly. Everybody is chill. The price is a great and Adolfo is absolutely amazing to work with highly recommend.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.