Extra Space Storage

4.4
153 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 55 Salem St in Woburn, MA today! Our large selection of storage units, manager living on site, exceptional security, deliveries accepted, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
55 Salem St, Woburn, MA
01801, United States

Hours

Reviews

4.4
153 reviews
5 stars
124
4 stars
7
3 stars
0
2 stars
0
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Adolfo received numerous accolades for his friendly, professional, and helpful service, making the rental process smooth and stress-free.

Facility Condition

The facility is generally reported as clean and well-maintained, with easy access, although some customers noted issues with broken elevators and security concerns.

Pricing

While many customers found the prices fair and competitive, some expressed dissatisfaction with recent rate increases and lack of communication regarding billing.

Communication

Several reviews highlighted poor communication regarding management changes and facility issues, leading to frustration among customers.

Security Issues

There were serious concerns raised about security, including reports of break-ins and inadequate responses to maintenance issues, which affected customer trust.
  • AC
    Arnoldo Chuasnegor
    6 days ago
    5.0
    I received excellent service, even though it was late, and the prices were very good.
  • RR
    Roger
    Nov 14, 2025
    5.0
    A big change after being abused shamelessly by CubeDumb. Much appreciated.
  • DD
    Domenic D’Orsi
    Nov 14, 2025
    5.0
    Wonderful experience helping with rate hike negotiation. Very happy with our team
  • ZV
    zak veasy
    Nov 1, 2025
    5.0
    Extra Storage did an amazing job helping me during my relocation. I had multiple packages delivered directly to the facility, and the staff handled everything smoothly and securely. They kept me updated, made the process stress-free, and were always friendly and helpful.
  • ES
    Evgenii Sharkhun
    Oct 24, 2025
    5.0
    Adolfo is absolutely fantastic! From the moment I arrived, he was friendly, professional, and went out of his way to make the rental process quick and easy. He explained everything clearly, helped me find the right unit for my needs, and made sure I understood all the details. The facility is always clean, secure, and well-maintained — you can tell Adolfo takes pride in keeping everything running smoothly. Customer service like this is hard to find these days! Highly recommend this location and especially Adolfo for anyone needing storage. Best, Eugene, Atlant Moving Company

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.