Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 2201 Boston Rd in Wilbraham, MA today! Our large selection of storage units, drive up access, climate controlled units, deliveries accepted and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Hours
Reviews
4.9
229 reviews
5 stars
223
4 stars1
3 stars2
2 stars1
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Nick and Hope, for their helpfulness, professionalism, and willingness to go above and beyond.
Cleanliness
The facility received numerous compliments for being exceptionally clean and well-maintained, contributing to a positive customer experience.
Ease of Process
Many reviews highlighted the smooth and efficient process of renting a unit, with staff providing clear guidance and support throughout.
Value for Money
Customers found the pricing to be fair and reasonable, especially given the quality of service and facility.
- DGDenise Garvey5 days ago5.0As always the crew here is so kind and courteous. Also eager to help to the completion of yet another happy customer. Today, I called in and spoke with Chris. He was very helpful and pleasantly patient, could just about see the smile over the phone! Thank you!
- DHDaniel HenriqueDec 30, 20255.0Francisco was super nice and helpful in assisting me in choosing my storage unit! I would definitely recommend this place and him :)
- TTTinaDec 19, 20255.0I can’t say enough good things about Nick, the site manager here at Extra Space Storage in Wilbraham. From day one, he’s been nothing but professional, kind, and incredibly helpful. He goes above and beyond to make sure everything runs smoothly, and you can truly tell he cares about the people who rent here — not just about the storage units, but about making sure you feel respected and taken care of. The facility itself is immaculate — seriously, one of the cleanest and best-smelling storage places I’ve ever been to. It feels safe, well-maintained, and organized. Prices are fair (especially for the quality), and Nick is always upfront and clear when it comes to helping you reduce costs or make changes to your plan. No shady business, no pressure — just real, honest help. If you’re looking for a clean, secure, and stress-free place to store your stuff — with a manager who actually cares — Nick at Wilbraham’s Extra Space is the one to trust. Highly recommended!
- NKNathyn KormyloDec 19, 20255.0Nick, the district manager, was excellent to work with. He took the time to walk us through our account, clearly explain pricing, and make sure everything moving forward was fair and reasonable. He was calm, professional, and genuinely helpful throughout the entire interaction. What could have been a very frustrating situation was handled with transparency and care. Nick provided clear guidance, reduced unnecessary stress, and made sure we felt confident about how things were being handled. That level of customer service is rare and deserves recognition.
- NVNorma VillanuevaDec 17, 20255.0Here’s a revised version of your review with the cleanliness included: --- ⭐️⭐️⭐️⭐️⭐️ The staff at Extra Space Storage were extremely helpful and professional in guiding us to the best unit for our needs. Johnny, in particular, stood out—he was kind, patient, and thorough throughout the entire process. His attention to detail and willingness to answer all our questions made the experience smooth and stress-free. The entire store was spotless and well-maintained, which gave us extra confidence in choosing this location. We truly appreciate the excellent customer service and would highly recommend this facility to anyone looking for storage solutions.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What are the gate access hours for Extra Space Storage in Wilbraham, MA?
The gate access hours are from 6:00 AM to 10:00 PM every day, Sunday through Saturday.
When is the on-site office at Extra Space Storage open to assist customers?
The office is open Monday through Friday from 9:30 AM to 6:00 PM, and Saturday from 9:00 AM to 5:30 PM. It is closed on Sundays.
What types of storage units and services does Extra Space Storage offer?
They offer a large selection of storage units including climate controlled units, drive-up access, and vehicle storage, as well as packing and moving supplies and boxes.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their website at https://www.extraspace.com/storage/facilities/us/massachusetts/wilbraham/6425/
What payment methods are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Are moving and packing supplies available for purchase at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at their local facilities.
What should I consider when choosing a storage unit size?
You can use Extra Space Storage's Storage Unit Size Guide to estimate how many boxes and items like furniture will fit, helping you choose the right unit size.
How can nearby restaurants enhance my visit to Extra Space Storage?
After storing your belongings, you can enjoy nearby dining options like Cima Restaurant & Chop House for Italian and steakhouse fare or Horizons Restaurant and Bar for American cuisine, conveniently located close by.
What nearby services can complement a storage visit to Extra Space Storage in Wilbraham?
You can access services like uDropped it Inc. for mobile phone repair, or visit Lumber Liquidators and LL Flooring for home improvement needs, all located near Extra Space Storage.
Are there family-friendly facilities near Extra Space Storage?
Yes, The Kids' Place daycare and preschool and Pediatric & Adolescent Medicine clinics are nearby, providing convenient options for families visiting the storage facility.