Extra Space Storage

4.9
850 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 999 Bedford St in Whitman, MA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, lifts available, parking spaces, elevator access, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
999 Bedford St, Whitman, MA
02382, United States

Hours

Reviews

4.9
850 reviews
5 stars
812
4 stars
20
3 stars
6
2 stars
1
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Bill and William, received high praise for their helpfulness, professionalism, and willingness to assist customers.

Cleanliness

The facility is consistently noted for being clean, well-maintained, and secure, contributing to a positive customer experience.

Ease of Access

Customers appreciated the straightforward rental process and easy access to their storage units.

Negative Experience

A few customers reported issues with pest infestations, specifically mice, which led to damage to their belongings.

Overall Satisfaction

Many customers expressed high satisfaction with their experience and would recommend the facility to others.
  • WP
    William Pike
    Nov 16, 2025
    5.0
    Mac was professional, friendly, and enthusiastic about helping me find the right storage unit. I really appreciate him taking the time to show me the available units as well as walking me through all my questions.
  • MC
    Melinda Carvalho
    Nov 9, 2025
    5.0
    Great staff great location near my house. Everything is super convenient. Easy to navigate storage. Great experience.
  • CD
    Carolyn Dixon
    Nov 8, 2025
    1.0
    Worst experience ever. My brother had rented this space for about a year and we were moving him out today. When we opened the door, so much of the ceiling had come off and was ALL over their stuff. It was disgusting. We had to spend tons of extra time wiping all of their stuff off, and even then furniture like their couch still had stains on it after being dusted. When we went to talk to the employees and see if they could get refunded or reimbursed for any of the damages, they said there was nothing they could do and quickly shifted the blame. Very disappointed with what happened the lack of customer service.
  • EE
    ELLIE-Everlasting Light Lasting Infinite Energy
    Oct 30, 2025
    5.0
    Signing up and accessing a unit was easy. The manager was extremely helpful in advising me on what would be a good space and explaining how to create an account to manage payments and being able to use my phone to open/close the gate.
  • SS
    Sabrina Smith
    Oct 30, 2025
    5.0
    After moving several times I've had to find storage in the area and this location was by far the best experience I've had! The management keeps the location spotless and is so friendly. I did not have any issues during the time that I rented space and would absolutely store here again if needed.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.