As the trusted home improvement store near you, Lowe’s in Weymouth, MA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Numerous reviews highlighted poor customer service experiences, including unhelpful staff, rude interactions, and unresolved complaints.
Helpful Staff
Despite some negative experiences, many customers praised specific employees for their helpfulness and knowledge, indicating that there are standout staff members.
Delivery and Order Fulfillment
Several customers reported significant delays and issues with order fulfillment and delivery, leading to frustration and dissatisfaction.
Store Cleanliness and Organization
Many reviews noted that the store is clean, organized, and well-stocked, contributing positively to the shopping experience.
Mixed Pricing Perception
Customers expressed mixed feelings about pricing, with some finding it higher than competitors while others appreciated the value.
KK
kellie
5 days ago
1.0
Mgr Henry Gaudet walked by and shook his head that he didnt want to speak to a customer re: a question. Everyone else was lovely!
MC
Marcos Coutinho
Dec 21, 2025
1.0
I own a construction company, and unfortunately, I made a $48 purchase of windows and doors from Lowe's. They promised delivery in 4 weeks, but they delivered 7 months late, and the order was incomplete, missing parts of the door panels, locks, and screens. The order was for black windows, but they delivered two white windows. They delivered them in January, in the middle of winter, while I was recovering from cancer surgery. I couldn't check the order when they delivered it to my basement. When I finally checked, I contacted Lowe's staff and even spoke to the manager. Unfortunately, three years have passed, and I'm still trying to resolve this situation. The general manager keeps saying he'll resolve it, but he never does. He blames the supplier and says he's working on it, but nothing ever gets resolved. I would like to know how I can resolve this. I can't afford to be at a loss, especially while I'm undergoing cancer treatment, and this stress is making things worse. Do not buy windows and doors from Lowe's in Weymouth; the customer service is good, and they make many promises, but your order never arrives, and when it does, it's incomplete and missing parts.
RZ
Richard Zeigler
Dec 20, 2025
4.0
Again i hate to go to the big store vs the little local shops but they wrapped the tree and the three local stores all said they stopped wrapping Christmas trees 🌲.
WU
W & R Barbershop Washington usa
Nov 30, 2025
1.0
I recently went to Lowe’s to buy Christmas decorations, and unfortunately I had a very bad experience. The female attendant who was working in the Christmas section treated me very poorly. She was extremely aggressive in the way she spoke and handled the service, making the whole experience uncomfortable and unpleasant. I truly hope Lowe’s takes action, because customers should never be treated this ...
PF
Paula J French
Nov 26, 2025
3.0
It’s not my first choice of things I need to fix store. It’s a bit more pricey than the store I’m use to going to.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Weymouth, MA?
Lowe's offers a wide range of hardware and construction products including paint, patio furniture, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage and more.
What are the store hours for Lowe's Home Improvement in Weymouth, MA?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary, with some days like Thanksgiving and Christmas when the store is closed.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account. You'll receive email updates if your order status changes.
What should I do if I want to return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, start a return in your Order History before shipping items back. For in-store returns, provide proof of purchase at the customer service desk.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby places where I can eat after shopping at Lowe's?
Yes, nearby dining options include Papa Gino's for pizza, D'Angelo Grilled Sandwiches, McDonald's, Ocho Cafe serving Mexican and American food, and Margaritas Mexican Restaurant and Bar.
What nearby places can help me with key and locksmith services near Lowe's?
Minute Key and MinuteKey provide key and locksmith services conveniently located near Lowe's.
If I need fitness options near Lowe's, where can I go?
F45 and F45 Training South Shore Boston are nearby gyms where you can enjoy active life and fitness training after visiting Lowe's.
Are there nearby stores where I can buy arts and crafts supplies near Lowe's?
Michaels Stores and Dollar Tree are nearby retail options offering arts and crafts supplies, toys, and hobby items.