Brand Certified
Lowe's Home Improvement
4.0(1072 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
260-266 Turnpike Road, Westborough, MA
01581, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(508) 614-1152
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/MA-Westborough/1831
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Westborough, MA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
4.0
1,072 reviews
5 stars
560
4 stars
274
3 stars
78
2 stars
51
1 star
109
- ABA BFeb 12, 20261.0I have never experienced such a nonsense from an establishment. They respond to my review saying I can call the number and discuss the issue. I called the number and there is no way you can talk to a live person. If you are not ready to address your customers concerns then why even send them a phone number that does not work, probably just to harass your customer even more. What a complete BS the whole process is. I am a pro customer with Lowe’s Westborough and working with Lenny and Corey in the pro department. Between December 2025 and today I have spent more than $18000 with them. If possible I would leave a 0 star. I bought a new GE electric cook top from Lowes, ordered on 01.06.26 and was installed delivered on 01.08.26 and installed on 01.11.26. It stopped working on 01.31.26. Called GE and they said they were assigning the job to EZ Living Corporation to come and fix the same. They went back and forth by text but no one came to look at it. Today I.e on 12th I called GE and they said that EZ Living Corporations will no longer do the job and they will be sending there own technician on 02.27.26 between 12 to 5 pm. SO BASICALLY MY FAMILY HAS TO LIVE WITHOUT FOOD FOR THE ENTIRE MONTH. They said if I want to get the item replaced then contact Lowe’s. When I contact Lowe’s then they say we will try to expedite the service call but will not replace the item. The item only costs $534.00. As a loyal customer Lowes should have either refunded the price or provided replacement immediately, but no they refuse to take care of their customer. By spending money with GE appliances and Lowe’s my family is stuck with NO FOOD FOR A MONTH. It’s a shame on GE and Lowes, they are not getting any of my business any further. I would also mention that Jamie the 3rd guy working in Pro refused to help me in the absence of Lenny and Corey just because I don’t do business with him. He should understand that I am Lowe’s customer and not a personal customer of Lenny and Corey. My complaint is not against Lenny or Corey but it is against Lowe’s
- RRRafael RosenzuaigJan 22, 20265.0Excellent customer service, but EXCELLENT. Unusual to go there and not being greeted or asked if I need help. Clean store, good mix of products and pickup orders are always ready within minutes.
- JFJuan FloridoJan 18, 20265.0Picking up, was fast and friendly
- AZAlex ZalevJan 17, 20265.0Picked up 22 2x4's and deck screws to build a tote rack. They had everything I needed, and a quick checkout.
- APAlan P PerryJan 11, 20264.0Nice store, self check out is a pain and stupid! If they can afford to have someone there to help, then they can afford a cashier.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What kind of products can I find at Lowe's Home Improvement in Westborough?
You can find products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing essentials, decking, grills, lumber, outdoor and gardening equipment, bathroom supplies, and more.
What are the store hours for Lowe's Home Improvement in Westborough, MA?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM, with some variations on holidays.
Does Lowe's offer pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status or pickup readiness of my order?
You can check your order status online by logging in to your MyLowe's account or using your order number. You'll receive an email with pickup instructions when your order is ready for pickup.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What installation services does Lowe's Home Improvement in Westborough provide?
They offer various installation services including appliances, backsplashes, blinds, cabinets, carpet, countertops, decking, dishwashers, doors, garage doors, garbage disposals, generators, gutters, hardwood floors, HVAC, laminate flooring, lighting, playsets, water heaters, sheds, shower doors, shutters, siding, sinks, smart home devices, tile flooring, toilets, vanity, vinyl flooring, washers and dryers, water filters, windows, roofing, fence, and flooring installation.
Are there nearby places of interest around Lowe's Home Improvement in Westborough?
Yes, nearby places include minuteKEY for key and locksmith services, Bernie & Phyl's Furniture store for furnishings, Live Action Escapes Westborough amusement park for entertainment, and Domino's Pizza for dining options.
How can nearby businesses like minuteKEY help customers visiting Lowe's?
Customers can conveniently get key and locksmith services at minuteKEY close to Lowe's, making it easy to address home security or key needs during their shopping trip.
What dining options are available near Lowe's Home Improvement for customers?
Customers can enjoy food at nearby places such as Domino's Pizza and Mawa House, offering a variety of fast food and Indian cuisine options after shopping at Lowe's.
Can customers find furniture stores near Lowe's Home Improvement in Westborough?
Yes, Bernie & Phyl's Furniture is a nearby furniture store offering a range of home furnishings, which customers might visit to complement purchases made at Lowe's.
Brand Certified Facts from Lowe's Home Improvement
This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 15, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website