Business Details
About
Home FurnitureMattress Store
5,000+ items in stock and delivered in 3 days or less*. Visit our Outlet at 1406 Elm Street in West Springfield, MA to browse a wide section of quality discounted furniture. Get a bargain on amazing new looks and confidently furnish and style every space in your home.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Raymour & Flanigan Furniture and Mattress Outlet
1406 Elm Street, West Springfield, MA
01089, United States
Hours
Reviews
4.7
2,044 reviews
5 stars
1,741
4 stars
147
3 stars
47
2 stars
31
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful sales staff, highlighting their professionalism and knowledge without being pushy.
Sales Experience
Several reviews noted a positive shopping experience, with staff allowing customers to browse without pressure and providing assistance when needed.
Product Quality
Mixed feedback on product quality; while some customers were satisfied with their purchases, others expressed disappointment with furniture durability and delivery issues.
Delivery Issues
Some customers reported delays and problems with delivery, including receiving damaged items and difficulties in scheduling pickups.
Staff Recognition
Specific staff members, particularly Omar, Hazim, and Sandra, received multiple commendations for their exceptional service.
- CCCarl CoxNov 1, 20251.0I came in with a few stacks to buy a mattress and frame but the salesmen would not let me shop in peace, they lost an easy sale.
- MTMarianne Du ToitOct 7, 20255.0Very helpful sales assistant, was in and out in less than an hour with a great bed.
- HZHedwig ZarembaSep 30, 20255.0Hazim was very knowledgeable about the product and very pleasant to deal with. I highly recommend him to future customers.
- JBJane BaileySep 28, 20255.0Worked hard to get us exactly what we wanted.
- SJSusan JurgensenSep 22, 20255.0I truly appreciated the professionalism and courtesy of my salesman. It made my visit quick and satisfying when I was directed to furniture that fit my needs.
Frequently Asked Questions About Raymour & Flanigan Furniture and Mattress Outlet
What items are in stock at Raymour & Flanigan Furniture and Mattress Outlet in West Springfield?
The outlet offers over 5,000 items in stock including couches, mattresses, dining room furniture, and bedroom sets.
Where is Raymour & Flanigan Furniture and Mattress Outlet located?
It is located at 1406 Elm Street, West Springfield, MA 01089, USA.
What are the operating hours of Raymour & Flanigan Furniture and Mattress Outlet?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 11:00 AM to 6:00 PM, with extended hours during Tax Free weekend.
Does Raymour & Flanigan Furniture and Mattress Outlet offer assembly services?
Yes, assembly services are available to customers.
What payment methods are accepted at the outlet?
They accept debit and credit cards but do not accept mobile NFC payment.
How soon can I expect delivery after purchasing furniture from the outlet?
Furniture is typically delivered in 3 days or less.
Can I find places to eat near Raymour & Flanigan Furniture and Mattress Outlet?
Yes, IHOP offers breakfast and brunch nearby, along with fast food options like Arby's and Wendy's in the area.
What fitness options are available close to the outlet?
One on One Fitness Studio and Bootcamp West Springfield are nearby gyms where customers can exercise before or after shopping.
Are there beauty and spa services close to Raymour & Flanigan Furniture and Mattress Outlet?
Yes, Tania's All About You and Hair and Nail Company are beauty salons located nearby where customers can relax and get pampered.
Where can I stay if I am visiting Raymour & Flanigan Furniture and Mattress Outlet from out of town?
Candlewood Suites West Springfield and Red Carpet Inn are hotels located close to the store for convenient lodging.