Lowe's Home Improvement

4.0
894 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a West Bridgewater, MA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
724 West Center Street, West Bridgewater, MA
02379, United States

Hours

Reviews

4.0
802 reviews
5 stars
402
4 stars
217
3 stars
73
2 stars
28
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with staff; some customers praised helpful employees while others reported unhelpful or rude interactions.

Product Availability

Customers found a good selection of tools and home improvement items, but some reported missing or faulty products.

Delivery Issues

Numerous complaints about delivery problems, including damaged items and poor communication regarding delivery schedules.

Store Cleanliness

Generally positive remarks about store cleanliness and organization, though some noted a lack of staff presence.

Returns Experience

Negative feedback regarding the returns process, with reports of unhelpful staff and strict policies.
  • DK
    Dragonball Z Kamehameha
    Nov 1, 2025
    1.0
    No help, dirty place, not kept up at all, I don’t blame the staff I blame management as they are not helpful either. Will not be coming here again.
  • CT
    Charlene Townse
    Oct 17, 2025
    5.0
    I found my 10 year smoke and carbon dioxide detector
  • RG
    R G
    Sep 14, 2025
    3.0
    Self checkout only at the front of store. one checkout for lumber. No longer convenient as a consumer/cashier.
  • BS
    Brian Shaw
    Sep 4, 2025
    3.0
    We found everything we needed. I repeat, we found. Never saw an employee, except at the register. And even there, we were forced to ring ourselves up. He was just there to monitor. Don't like where home improvement stores are heading.
  • BG
    Bruce Gorham
    Aug 6, 2025
    5.0
    Great selection of quality tools at a very good price. The help is not as good as it used to be.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.