Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Ware, MA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being rude or unresponsive.
Product Quality
Customers have expressed dissatisfaction with product quality and delivery issues, particularly with appliances and tools.
Store Environment
The store is generally described as clean and well-stocked, with a pleasant atmosphere, though some customers noted a lack of staff availability.
Shopping Experience
Many customers appreciate the variety of products available and the ease of finding items, but some have reported frustrations with self-checkout and long wait times.
Employee Knowledge
While some employees are noted for their knowledge and assistance, others are criticized for lacking product knowledge and customer service skills.
CH
Craig Henley
Nov 2, 2025
5.0
I would have to say Lowe’s has way better quality material than Home Depot
ML
Marcus Lentz
Oct 14, 2025
1.0
The employees are untrained and do NOT posess even basic customer communication skills.
DD
Douglas MacDougall (DougieMac)
Sep 14, 2025
5.0
This Lowe's was so big and it had in my opinion millions of items it felt like a Disney World for grown-ups. 5*s
RR
Regal Randy
Sep 8, 2025
1.0
Its a lowes lol. Always low quality and overpriced
ML
Mary Labelle
Sep 4, 2025
5.0
My family had the most pleasant experience both in the Ware Lowe's and at home where two extremely polite and determined to get our new appliances inside our 200 plus years old home...Henry and Jose both worked well as a team and listening and advising as to how we're we going to get this huge new fridge inside our awkward sized kitchen.They managed to bring in new washer dryer, oven and fridgerator! We never have had such nice appliances nor kind and hard working employees ,from careful parking to not breaking a thing in our crazy grandchildproof home .Ive never felt so happy and comfortable My family is so grateful from the sales man who helped up pick out our new appliances to the awesome delivery crew ..They did an excellent job in super hot weather all with a smile on their face
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Ware, MA?
You can find a wide range of products including appliances, bathroom supplies, building materials, electrical items, flooring, garden tools, grills, hardware, kitchen items, lawn mowers, lighting, lumber, paint, patio furniture, plumbing, tools, washers & dryers, and more from brands like GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Weber, and others.
What are the store hours for Lowe's Home Improvement in Ware, MA?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's in Ware, MA offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts AMERICAN EXPRESS, CASH, CHECK, DINERS CLUB, DISCOVER, MASTERCARD, and VISA.
What installation services does Lowe's provide?
Lowe's offers installation services including appliances, backsplashes, blinds, cabinets, carpet, countertops, decks, dishwashers, doors, garage door, garbage disposal, generators, gutters, hardwood floors, HVAC, lighting, playsets, water heaters, shade, sheds, shower doors, shutter, siding, sinks and faucets, smart home devices, tile flooring, toilets, vanity, vinyl flooring, washers and dryers, water filters, windows, roofing, fence, and flooring installations.
How can I check the status of my online order at Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates will notify you of any changes.
What should I do if I want to return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. You can start a return online if purchased from Lowes.com or bring proof of purchase to the customer service desk for in-store returns.
Are there any nearby places that customers can visit near Lowe's Ware location?
Yes, nearby places include Walmart Ware for grocery and general shopping, Gibbs Crossing shopping center for retail options, and Mass Central Rail Trail for outdoor recreation like hiking and biking.
How can customers access Lowe's Home Improvement if traveling via public transit or looking for nearby amenities?
Customers can find convenient nearby services including Minute Key locksmiths for key needs and ecoATM vending machines. Additionally, transit-friendly locations like Gibbs Crossing shopping center and Walmart Ware offer additional shopping and dining options near Lowe's.
What attractions or services near Lowe's could customers visit after shopping?
Customers can enjoy a meal at Subway, visit beauty salons like Dadi Nails Salon or Live Sharp, or handle banking needs at Country Bank and Westfield Bank, all conveniently located near Lowe's in Ware, MA.