Lowe's Home Improvement

4.1
1009 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Ware, MA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
348 Palmer Road, Ware, MA
01082, United States

Hours

Reviews

4.1
903 reviews
5 stars
478
4 stars
219
3 stars
85
2 stars
40
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being rude or unresponsive.

Product Quality

Customers have expressed dissatisfaction with product quality and delivery issues, particularly with appliances and tools.

Store Environment

The store is generally described as clean and well-stocked, with a pleasant atmosphere, though some customers noted a lack of staff availability.

Shopping Experience

Many customers appreciate the variety of products available and the ease of finding items, but some have reported frustrations with self-checkout and long wait times.

Employee Knowledge

While some employees are noted for their knowledge and assistance, others are criticized for lacking product knowledge and customer service skills.
  • CH
    Craig Henley
    Nov 2, 2025
    5.0
    I would have to say Lowe’s has way better quality material than Home Depot
  • ML
    Marcus Lentz
    Oct 14, 2025
    1.0
    The employees are untrained and do NOT posess even basic customer communication skills.
  • DD
    Douglas MacDougall (DougieMac)
    Sep 14, 2025
    5.0
    This Lowe's was so big and it had in my opinion millions of items it felt like a Disney World for grown-ups. 5*s
  • RR
    Regal Randy
    Sep 8, 2025
    1.0
    Its a lowes lol. Always low quality and overpriced
  • ML
    Mary Labelle
    Sep 4, 2025
    5.0
    My family had the most pleasant experience both in the Ware Lowe's and at home where two extremely polite and determined to get our new appliances inside our 200 plus years old home...Henry and Jose both worked well as a team and listening and advising as to how we're we going to get this huge new fridge inside our awkward sized kitchen.They managed to bring in new washer dryer, oven and fridgerator! We never have had such nice appliances nor kind and hard working employees ,from careful parking to not breaking a thing in our crazy grandchildproof home .Ive never felt so happy and comfortable My family is so grateful from the sales man who helped up pick out our new appliances to the awesome delivery crew ..They did an excellent job in super hot weather all with a smile on their face

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.