Store your belongings at Extra Space Storage on 171 Bear Hill Rd in Waltham, MA today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, drive-in building, parking spaces, elevator access, heated loading bay, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Staff, particularly Kathleen and Yehiah, received high praise for being helpful, friendly, and professional.
Cleanliness
The facility is consistently described as clean, well-maintained, and secure.
Accessibility
Customers appreciate the easy access to storage units, including features like indoor loading areas and elevators.
Pricing
While some customers noted price increases over time, many still found the rates competitive and reasonable.
Overall Experience
The majority of reviews reflect a positive overall experience, with many recommending the facility to others.
AW
albert walker
Nov 14, 2025
5.0
I am writing this review on behalf of my sister, Crystal Correia, and her husband. We experienced an unfortunate incident where my brother-in-law's sneakers were stolen.
I want to extend my sincere gratitude to the manager, Yehiah Shear, who handled the situation with remarkable professionalism and efficiency. He took the matter seriously and conducted a thorough investigation immediately.
Because of Mr. Shear's quick action and diligence, the matter was fully investigated and resolved to our complete satisfaction. This level of service and dedication to customer safety and fairness is truly commendable.
Thank you, Yehiah Shear, for turning a frustrating experience into a positive demonstration of outstanding management.
AS
Alec Schoeck
Nov 10, 2025
5.0
I had a great experience with Extra space storage on 171 Bear Hill Rd. In Waltham, MA. It’s all because of Yehiah. He made everything easy and simple, very professional, best experience I’ve ever had at a storage facility. Promote this man!
SG
S Glad
Nov 8, 2025
5.0
I went to Extra space storage on 171 Bear hill rd Waltham 02451. I talked with a young man named Yehiah. He was super polite, quite professional and an absolute please to talk to. He answered all my questions like I was going to rent a million dollar storage locker and it was only a short term small unit. I would recommend promoting him,I myself would rent there again because of this young man.
SN
Sean Noel
Nov 3, 2025
5.0
In a bind, I went into the office and spoke with Store Manager Yehiah Shear-Yashuv. We had a short conversation; he sized up my issue and offered me a few different solutions. I ended up "upsizing" the small storage unit I had booked that same day (!) to a little larger, still in the same convenient area, and Yehiah walked me through the whole process. Well, he actually walked me to both units, to see what I had selected, and then to show me what I would be upsizing to. It was part of a VERY long day of moving, and I had two active brain cells. YSY made it all really easy. I recommend this facility (clean; seemingly secure; easy to access) and this Store Manager!
KK
Kyle
Oct 29, 2025
5.0
Had a great experience at Extra Space Storage in Waltham. The place is clean, easy to get in and out of, and everything felt really safe. Yehiah helped me out and made the whole process super easy. He explained everything clearly and got me set up in no time. Definitely recommend this location — especially if Yehiah is working.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Weston, Silver Hill, Lakeview, Angleside and other nearby areas.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located north of the intersection of Bear Hill Rd and Main St.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the access hours for Extra Space Storage in Waltham, MA?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, Sunday through Saturday.
What types of storage units are available at Extra Space Storage on Bear Hill Rd?
They offer a large selection of storage units, including climate-controlled units, standard units, and vehicle storage options.
Does Extra Space Storage have security measures in place?
Yes, the facility features exceptional security with electronic gate access and a manager living on-site.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies available online and at the facility.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online via their reservation website or contact them directly for assistance.
Are moving carts or dollies available for customer use?
Nearly all facilities offer push carts for transporting belongings; just ask the facility manager for assistance if needed.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Where is Extra Space Storage located in relation to major roads?
Extra Space Storage is located north of the intersection of Bear Hill Rd and Main St in Waltham, MA.
What is a nearby restaurant I can visit before or after using Extra Space Storage?
Uno Pizzeria & Grill, a pizza restaurant offering gluten-free options, is nearby and a great place to dine.
Are there nearby transit or transportation services to help me get to Extra Space Storage?
Yes, Bentley Taxi of Waltham provides taxi services nearby, assisting customers in reaching the storage facility conveniently.
What medical or pet services are close to Extra Space Storage?
Nearby facilities include BluePearl Pet Hospital and New England Veterinary Oncology Group for emergency and specialized pet care.