Extra Space Storage

4.8
335 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 171 Bear Hill Rd in Waltham, MA today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, drive-in building, parking spaces, elevator access, heated loading bay, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
171 Bear Hill Rd, Waltham, MA
02451, United States

Hours

Reviews

4.8
335 reviews
5 stars
313
4 stars
9
3 stars
0
2 stars
1
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Yehiah and Kathleen, received high praise for their professionalism, helpfulness, and friendliness, contributing to a positive customer experience.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, enhancing customer satisfaction.

Accessibility

Customers appreciated the easy access to the facility, including features like loading bays and elevators, which made moving in and out convenient.

Pricing Concerns

Some customers expressed dissatisfaction with price increases over time, although many still found the rates competitive.
  • JG
    John Generoso
    3 days ago
    5.0
    I'm a long time customer of Extra Space Storage in Waltham at 171 Bear Hill Road. Recently I downsized a unit. Yehiah took care of everything. Very professional. I would highly recommend Extra Space Storage and ask for Yehiah, he will take care of all your storage needs.
  • RB
    Richard Brudnick
    Jan 3, 2026
    5.0
    Probably the best storage space around - clean, well lit, enclosed bays for loading and unloading, plenty of carts, climate controlled, the manager, Yehiah, is super helpful and capable.
  • BM
    Brady Mitchell
    Jan 3, 2026
    5.0
    Guys are absolutely on point here. So welcoming, easy access, most secure safe units I’ve ever rented in before. I wouldn’t take my belongings anywhere else in the area.
  • CF
    Casey Forbes
    Jan 3, 2026
    5.0
    Been with these guys for many years now and they don’t disappoint. Yehiah just helped me upgrade my account and ensured he did everything he could to help me save on storage costs. Would highly recommend
  • TW
    Tess Ward
    Dec 27, 2025
    5.0
    This facility is so clean and so safe. I am so impressed with Yehiah the Manager and his professionalism and willingness to help the customer. His Customer Service skills are 5 stars.. He cares about the facility and also his customers and it is obvious right away. I highly recommend this facility.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.