Extra Space Storage

4.7
232 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 395 Woburn St in Tewksbury, MA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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  • DebitAvailable

Location

Extra Space Storage
395 Woburn St, Tewksbury, MA
01876, United States

Hours

Reviews

4.7
232 reviews
5 stars
203
4 stars
9
3 stars
5
2 stars
3
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Erica and Jessica, received high praise for their friendliness, helpfulness, and professionalism.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Concerns

Several customers expressed dissatisfaction with frequent and significant price increases, leading to frustration and some considering moving out.

Accessibility Issues

There were reports of accessibility problems, including broken elevators and issues with gate access, which caused inconvenience for some customers.

Overall Experience

While many customers had positive experiences, some reported serious issues with management and billing practices, indicating a mixed overall sentiment.
  • MN
    M-V-M NATION
    Oct 30, 2025
    5.0
    Very Friendly, very helpful.....
  • MC
    Mary Curtis
    Oct 29, 2025
    5.0
    The building was nice and clean, the employees gave excellent service and feed back, the price is right in my budget. The manger was very welcoming & friendly.
  • DB
    Denise Biggs
    Oct 29, 2025
    5.0
    called to get information about renting a storage unit, and Jacqueline answered the phone. She was very polite, professional, and provided all the information I needed clearly and patiently. It was a great experience speaking with her — excellent customer service!
  • AH
    Amanda Harrington
    Oct 29, 2025
    5.0
    jackie is very helpful and pleasant to speak to
  • JH
    Javon Hines
    Sep 29, 2025
    5.0
    This facility was well maintained, clean and easy to access units. Multiple carts on site to move your items from outside to your unit. Fast elevator. Management was very friendly with getting me all the info I needed.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.