Extra Space Storage

4.9
602 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1204 Washington St in Stoughton, MA today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, lifts available, parking spaces, wide drive isles, commercial tenants and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1204 Washington St, Stoughton, MA
02072, United States

Hours

Reviews

4.9
602 reviews
5 stars
580
4 stars
14
3 stars
3
2 stars
1
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Jerusa, Keyla, and Moises received high praise for their helpfulness, professionalism, and friendliness, contributing to a positive customer experience.

Cleanliness

Multiple reviews highlighted the cleanliness and maintenance of the storage facility, making it a key point of satisfaction for customers.

Pricing Concerns

Some customers expressed dissatisfaction with significant price increases for storage units over time, indicating a potential area for improvement.

Facility Features

Customers appreciated the facility's security features, accessibility, and overall organization, enhancing their storage experience.
  • CB
    Christopher Benson
    Oct 9, 2025
    5.0
    Jerusa went above and beyond to coordinate this move and make sure everything was successful(at the Washington St./Stoughton location)...Much Appreciated!
  • RF
    Ralph Fevrier
    Oct 4, 2025
    5.0
    The transaction was smooth. And the Lady worker there was very helpful. I forgot her name but I think it began with a L. Ask for her she is the best.
  • AG
    Anna Górska
    Sep 9, 2025
    1.0
    My storage fee went up by 100% within 3 years for the same unit. They call themselves climate control where upper temperature is 80F. I have a unit on a second floor and when temperature outside was 100F, temp inside grew to 88F. When I made a complaint to the manager at my location, she told me that it's hot outside and they cannot do anything about it and it's an extreme weather. Well, in Massachusetts temperatures above 100F aren't nothing extraordinary lately and this summer we had many, many days like that. I would move somewhere else, but Extra Space Storage bought out all small independent storage places in my neighborhood. Stay away if you can.
  • DT
    Duane Thomas
    Aug 26, 2025
    5.0
    I started to sign up online to rent a storage space but had several questions. When I entered the office at the Stoughton location, 1204 Washington st., I was greeted by Jerusa, the store manager. She was able to answer my questions and helped me in choosing the best storage unit and payment plan. We completed the transaction and I moved my “stuff” into a very clean storage space. I’m very pleased that I chose this location and that I was guided by Jerusa’s help.
  • KQ
    Kevin Quigley
    Aug 23, 2025
    5.0
    I started renting a unit back when it was Ashmont Storage, and I moved out just last week. The facility has always been clean, as well as provided easy access, good security via multiple cameras throughout, and ample pull carts near the back entrance. ExtraSpace did a good job at keeping the “mom and pop” feel after taking over from Ashmont, such as working with customers and allowing mid month transfers to take place when a different size unit was needed and / or desired. Jerusa, the site manager, was extremely helpful and gracious as I vacated my unit. Thank you to everyone who made my experience - as a tenant - a good one.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.