Extra Space Storage

4.9
516 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 54 Montvale Ave in Stoneham, MA today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, parking spaces, elevator access, heated loading bay, solar site, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
54 Montvale Ave, Stoneham, MA
02180, United States

Hours

Reviews

4.9
516 reviews
5 stars
493
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4
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4
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What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Jeremy and Debbie, for their exceptional service, helpfulness, and professionalism.

Cleanliness

The facility is frequently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Ease of Process

Many reviews highlighted the straightforward and efficient process for renting units, with staff providing clear guidance and support.

Pricing Concerns

Some customers expressed dissatisfaction with frequent price increases, indicating a potential area for improvement in pricing transparency.
  • MS
    Mia Salone
    5 days ago
    2.0
    the dealers who operate out of here make me uncomfortable. it was a creepy having them around when i moved in. and the floor where my unit is regularly smells of stank. maybe it's none of my business, except that it makes me worry about what i am storing here. and they might think about parking so other people can unload, i'd have thought they'd be more chill. it seems pretty obvious to me that they are either storing their stuff here or trading it, and that was just from being around during move in. so if i noticed it the people who run this place have to know about it. i suppose the dealers can pay their rent no problem!
  • MM
    Maggie Mcdonagh
    Nov 10, 2025
    5.0
    Debbie was super helpful and kind!! Debbie deserves a raise for all her hard work❤️
  • KX
    Kai Xing
    Nov 3, 2025
    5.0
    Debbie was great - she opened up on break to help with a lock issue. Well run location, very clean and quite secure. Thanks so much!
  • EC
    Elizabeth Conlin
    Nov 1, 2025
    5.0
    I had a Most Pleasant experience with Debbie in setting up my account and going through the details of the rental agreement and transaction. I am very pleased with my interaction and look forward to being an Extra Space Storage customer!
  • AM
    Armen M
    Nov 1, 2025
    5.0
    Met with Debbie for help regarding my two units. I appreciate as an IT professional that she was strict with my identity before she would help me. Makes me feel secure about the facility.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.