Brand Certified
Lowe's Home Improvement
3.9(2487 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
1600 Boston Road, Springfield, MA
01129, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(413) 543-0601
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/MA-Springfield/0660
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Springfield, MA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
3.9
2,487 reviews
5 stars
1,244
4 stars
527
3 stars
261
2 stars
134
1 star
321
- AGAndy GeberthFeb 18, 20264.0It's ok I like home depot better
- AOAriel OrtizFeb 1, 20265.0Honestly have had an amazing experience here every time I've come, even if products are unavailable. My favorite store person is Scott, he always does his best to help you with your at home projects. Thanks so much Scott and Lowes!!
- IIIm_a_UkieJan 28, 20261.0Was in there on Tuesday they had NO salt or shovels or snowblowers BUT they had a 1000 bottles of grill mate seasonings for your barbecue 😡😡😡REALLY LOWES???? Another corporate clown show
- DHDaniel HamelJan 20, 20261.0Horrible customer service. We bought a dishwasher, refrigerator, and microwave from this store. We explained we are a company when delivering. They said we would get a four hour window for delivery. We were given a delivery time of 8am - 8pm, which is after we close. managers and shipping company just read of a script and had no explanation or care that we were told misinformation to get the sale. Won't be going back. Horrible customer service.
- NNNancyDec 24, 20255.0People who work here are amazing friendly people with a fantastic set of humor!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 15, 2026Yext Knowledge Graph
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