Extra Space Storage

4.8
413 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 55 Fisk Ave in Springfield, MA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, heated loading bay, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
55 Fisk Ave, Springfield, MA
01107, United States

Hours

Reviews

4.8
413 reviews
5 stars
388
4 stars
8
3 stars
5
2 stars
3
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Legacy, Ninoshka, and Vanessa, received high praise for their helpfulness, friendliness, and professionalism.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Issues

Some customers expressed dissatisfaction with sudden price increases after initial rental agreements, indicating a lack of transparency.

Accessibility

While many found the facility easy to access, there were complaints about the availability of staff during busy times, impacting customer convenience.
  • MM
    Maria Montero
    Nov 7, 2025
    5.0
    Ninoshka was great she is very helpful and servicial
  • JP
    Julian Peralta
    Nov 7, 2025
    5.0
    Ninoshka si a great customer very servicial
  • MM
    Mary Martinez
    Nov 3, 2025
    4.0
    Great service very courteous and pleasant personality
  • YG
    Yessenia Gonzalez
    Oct 31, 2025
    5.0
    Super bueno limpio y muy buen servicio son muy amables
  • JM
    Julia Mays
    Oct 18, 2025
    5.0
    Great customer from Silk and Francisco.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.