Extra Space Storage

4.9
428 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 55 Fisk Ave in Springfield, MA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, heated loading bay, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
55 Fisk Ave, Springfield, MA
01107, United States

Hours

Reviews

4.9
428 reviews
5 stars
404
4 stars
8
3 stars
4
2 stars
3
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Ninoshka and Vanessa, received high praise for their helpfulness, friendliness, and professionalism.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure by multiple customers.

Pricing Issues

Several customers expressed dissatisfaction with sudden price increases after initial rental agreements, indicating a lack of transparency.

Accessibility

While many reviews highlight the ease of access and helpful features like loading docks, some customers reported issues with staff availability during moving times.
  • KS
    Kersyana Santos
    3 days ago
    5.0
    Eddie helped us with downloading the app to make it easier to remember things! Very fast and easy thank you made life easier now!
  • CR
    Caitlin & Matthew Reed
    4 days ago
    5.0
    I had a great experience! Chris really adapted to my needs and paid close attention to my wants. Very friendly, easy to talk to, and efficient. Everything was done quickly and smoothly. I’m very satisfied and would give a full five-star recommendation!
  • MC
    Marie Courte
    Jan 3, 2026
    5.0
    Eddie provided exceptional service. I wasn't sure of the size I needed and he took me around to see units of various dimensions. Because of his help, I found the perfect unit for my needs. Thank you so much, Eddie
  • DO
    Daniel O'Connell
    Dec 29, 2025
    5.0
    Vanessa was especially helpful!!
  • LC
    Linda Caron
    Dec 20, 2025
    5.0
    Excellent service

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.