Brand Certified
Aaron's
3.5(159 reviews)
Certified by Aaron's • Feb 22, 2026
Business Details
1275 Liberty St, Springfield, MA
01104, United States
Certified by Aaron's • Feb 22, 2026
(413) 733-6000
Certified by Aaron's • Feb 22, 2026
https://www.aarons.com
Certified by Aaron's • Feb 22, 2026
About
Certified by Aaron's • Feb 22, 2026
Rent To Own StoreFurniture Rental ServiceAppliance Rental ServiceElectronics StoreComputer RentalAaron's Inc
Visit our Aaron's store located at 1275 Liberty St , Springfield, MA, to shop the latest deals on rent to own furniture, washers & dryers, refrigerators, TVs, mattresses, and more with affordable monthly payments. Renting to own with Aaron's is a budget-friendly way to make your space feel like home. Even if your credit isn't the best, Aaron's offers approvals when other stores won't. Renting to own is not credit, and when you rent to own, you avoid large upfront payments by making affordable monthly payments instead. On most products, you can choose a lease ownership plan of 12 months, 18 months, or even 24 months. We want you to choose the best lease ownership plan for you
Location
Certified by Aaron's • Feb 22, 2026
Hours
Certified by Aaron's • Feb 22, 2026
Reviews
3.5
159 reviews
5 stars
73
4 stars
17
3 stars
19
2 stars
9
1 star
41
- JGJohanna GarciaJan 23, 20261.0Store clerk assistant cloe/ and Nester/ hasn't been such a great customer service representative. One they played with my account and as well payments screwed up at their expectations. Never got call back from the corporate office as I made multiple complaints regarding to the lease agreement from online that I made...Nester changed the sales online and its insane how they do what ever they want at that location. Sold me a used stereo system as if it was brand new thats a RIP OFF! SOFAS SALE PRICES DINT MATCH THE ONLINE...Thats automatically fraud!! Payments are at your convenience! Weekly/by weekly/ or monthly... They will add extra fees so please pay attention to the account.. Not a great place! Sold me two used merchandise that was used...Been with Aaron's since 2008... Employees are lately SHADY! EVE LEFT AND WAS ONE OF AARON'S GREAT REPRESENTATIVE đź‘Ť Claiming the online website isn't part of their store sales? Also when asked about why the tampering with the online system they refused to answer... All my emails shows FACTS!! DISSATISFIED/ NO LOYALTY/ DISRESPECT..
- EMelba marquezJan 10, 20265.0Springfield location is a great place to get what you want at a great price.
- SGStacey L GillespieDec 11, 20251.0Beware of this Aaron’s location. On 11/28, I purchased a bed frame and mattress, not knowing the mattress had been sprayed with some type of chemical. As soon as it was in my home, I became extremely sick from the smell and exposure. I contacted the store immediately and asked for the mattress to be picked up and my contract canceled. The manager claims the mattress was never sprayed and blamed the issue to be with my apartment. He scheduled two different pickup dates, and no one showed up either time. I was left with a hazardous mattress in my home and zero accountability from the store. This experience was unsafe, unprofessional, and deeply concerning. Based on what happened to me, this place needs to be investigated. I do not recommend doing business here. The authorities and corporate have been contacted.
- MOMarie OrtizNov 22, 20252.0Overall, I like the items and the flexibility, i've been a customer for more than 20 years but the manager There is not a trained professional you don't like people or learn how to treat them with respect.Just like they're giving you.You should not be doing this type of job !!!!!
- ACAdriel CalderonSep 27, 20255.0Great place
Frequently Asked Questions About Aaron's
How does lease to own work at Aarons?
Leasing to own from Aaron’s can be a great way to get what you want right now. We offer a simple lease program where you make periodic renewal payments, and if you make all of the lease renewal payments or complete an early purchase option, you will own the merchandise. Leasing is a convenient way to get the items you want without a big upfront payment, using credit, or making a long-term commitment. Aaron’s offers a great selection of name brand products, with affordable payments and flexible choices on how to own your merchandise. Aaron’s provides a rental purchase agreement, lease purchase agreement, consumer rental purchase agreement, rent to own agreement, lease agreement with an option to purchase, or lease as applicable by state. It is not a loan, credit, or financing. While no credit history is required for Aaron’s different digital approval processes, we do obtain information from consumer reporting agencies in connection with your lease application.You will not own the leased merchandise or acquire ownership rights unless you make all your lease renewal payments or exercise an early purchase option. Not all applicants are approved.
What is the process? How do I get started?
Complete an application online at Aarons.com if you would like to shop and lease online, or, if you prefer to shop in store, you can either complete an application in the store or at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store.
What do I need to apply?
When you apply online at Aarons.com you may be asked for the following:
• Name and contact information (address/phone)
• Residence information
• SSN
• Government issued ID
• Income information
• References contact information, if applicable
To apply in-store or find out your in-store Leasing Power™ at apply.aarons.com you may be asked for the following:
• Name and contact information (address/phone)
• SSN
• Government issued ID
• Income information
• Residence Information
• References contact information, if applicable
How long will it take for my item to arrive?
Delivery times vary based on the merchandise selected. The expected delivery time will be displayed during the checkout process. If you have already completed your order, you can find the expected delivery time on the "Aaron's Order Confirmation email".
How will my merchandise be delivered?
Your local store will call you to schedule your free delivery of your merchandise at a time that’s convenient for you.
Can I track the delivery of my item?
After completing your order, we will send you a confirmation email titled "Aaron's Order Confirmation". At the top of that email is a blue "Track Order" button. If you have additional questions, please contact us at 1-888-333-3785.
Will Aaron’s move my merchandise?
Yes! While you are leasing from Aaron’s we will move your merchandise for you provided you are moving within 15 miles of your current residence.
What forms of payment do you accept?
Aaron's accepts cash, checks, money orders, and all major credit cards at most locations.
How does Aaron's Low Price Guarantee work?
If you are ever shopping and see that one of our local competitors has a lease to own deal that's lower than Aaron's, we'll be happy to offer our Low Price Guarantee. Our Low Price Guarantee promises that we'll meet or beat any local rent to own competitor's advertised total cost of lease ownership on the same item or we'll give you $100 in cash! â€
What is meant by “no credit needed?”
“No Credit Needed” means that you don’t necessarily need to have any established credit history to be approved for a lease. We do check credit sources; however, we look at many other data points to make a final decision, and we regularly approve customers that other stores won’t, including customers with less than perfect credit or very little credit history.
Do I have to have a local store?
Yes, online leasing is not available in all areas. Your delivery address must be within 30 miles of a participating Aaron's store. To find your local store, please visit our Store Locator. Unfortunately, there are a few areas that we are unable to service. We rely on our stores to make your leasing experience personal and reliable. If there is not a store in your area, we could not provide the red-carpet service that you deserve.
What is Aaron's return policy?
Once your item has been delivered, you can contact your local store to schedule a time for return or pick-up as stated in your agreement. However, you will not receive a refund. But don’t forget about our lifetime reinstatement benefit; you can restart your lease anytime you like on the same or comparable value merchandise (excludes lawn equipment). See a store associate for complete details.
What is Aaron’s EZPay?
EZPay is an automatic payment system where your renewal payment is automatically paid each month, on the date you select, using your debit or credit card, so you never have to worry about missing a payment again. See your local store to sign up.
What is Aaron’s Club?
Aaron's Club is a convenient membership program that protects your lease and gives you great discounts on restaurants, shopping, health and wellness programs and more! Learn more here.
Brand Certified Facts from Aaron's
Aaron's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website